Mental Health Hospital Liaison

Together we are committed to transforming lives and fostering hope.

We believe that every person deserves the opportunity to overcome addiction and build a brighter future.

Change Grow Live is a compassionate and forward-thinking charity dedicated to making a positive impact on the lives of our service users. Our values, encapsulated by "Be open, be compassionate, and be bold," shape our daily commitment to helping individuals redirect their lives and grow as unique individuals.

As a Mental Health Hospital Liaison Worker at Change Grow Live, you'll be primarily stationed at the prestigious Highgate Mental Health Centre within the vibrant Camden borough. Based on service need you will also be on occasion, required to support within our Camden based hub or at other hospitals and community settings in Camden. Your role will involve attending the Mental Health A&E (MHCAS) and psychiatric treatment wards where you'll provide rapid access to assessments, brief interventions, and facilitate liaison, discharge planning, and onward referrals for service users who are in acute care due to mental health illness, and are also experiencing substance use issues.

This is an exceptional opportunity, ideally suited for a professional with experience in both mental health and substance use, who is now looking to advance their career. This role will require the successful applicant to support clients on the wards & work in partnership with ward teams and mental health services.

The use of psychosocial interventions that are person centred & draw upon clients existing motivation will be required to work in this post as clients are supported through their admission & prepared for community treatment upon discharge.

Our Camden service is a vibrant, collaborative team, comprising a dedicated lineup that includes a service manager, consultant psychiatrists, medical professionals, compassionate nurses, attentive healthcare assistants, empathetic recovery staff, passionate volunteers, efficient administrators, and supportive peer mentors.

Location: Highgate Mental Health Centre as well as ad hoc requirements to travel to our Camden based drug & alcohol service, or other Camden based hospitals or community settings. Camden, Greater London

Hours: Full Time 37.5 per week

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About the role:

• To build strong therapeutic relationships with individuals admitted to mental health services, supporting them throughout their admission and preparing them for continued treatment on discharge.
• To ensure all assessments, interventions and care planning activities are delivered in accordance with NICE guidance, safeguarding requirements, mental health legislation, and CGL policies and procedures.
• To deliver brief interventions, psychosocial support and structured key working sessions that promote recovery, reduce harm and strengthen motivation for treatment engagement.
• To act as a liaison between mental health services and CGL, ensuring effective communication regarding admissions, care plans, risk management, prescribing requirements and discharge arrangements.
• To support the planning and coordination of safe discharge pathways, ensuring continuity of care and timely engagement with community drug, alcohol and mental health services.
• To facilitate onward referrals to appropriate specialist services, including mental health, substance use, housing, social care and community support services.
• To provide consultation, advice and guidance to multidisciplinary teams regarding substance use, harm reduction and recovery-focused approaches within mental health settings.
• To deliver therapeutic group interventions and psychoeducation sessions that support recovery, relapse prevention, emotional wellbeing and community reintegration.
• To build strong therapeutic relationships with individuals admitted to mental health services, supporting them throughout their admission and preparing them for continued treatment on discharge
• To ensure all assessments, interventions and care planning activities are delivered in accordance with NICE guidance, safeguarding requirements, mental health legislation, and CGL policies and procedures.
• To contribute to the ongoing development of partnership working between acute mental health services and community treatment providers, promoting seamless pathways of care for service users with complex needs.
• Hours worked will be Monday – Friday, full time. There is a small amount of flexibility available around hours worked. Start & finish times may vary based on hospital requirements & the requirements of the successful applicant & will be mutually agreed upon by Camden CGL, Highgate Mental Health Centre & the successful applicant.

• Knowledge of the challenges faced by people experiencing co-occurring mental health and substance use difficulties, including appropriate treatment pathways, safeguarding responsibilities and risk management principles
• Experience of managing a caseload and delivering person-centred interventions that achieve positive outcomes for individuals with complex needs.
• Experience of working collaboratively with multidisciplinary teams, including mental health professionals, psychiatrists, nurses, social workers and community treatment providers.
• Training and/or experience in delivering psychosocial interventions, motivational interviewing, recovery-focused practice or trauma-informed care.
• Ability to complete comprehensive assessments and develop recovery plans that support engagement, treatment progression and safe discharge into community services.
• Experience of working within mental health, substance use, hospital, crisis or community-based services.
• Ability to develop positive working relationships and communicate effectively with mental health inpatient teams, crisis services and external partner agencies.
• Confidence in working in environments where individuals may present with significant mental health distress, complex risk factors, challenging behaviour or heightened emotional needs.
• Ability to manage challenging situations calmly, professionally and in accordance with professional boundaries, safeguarding procedures and organisational policies
• A commitment to promoting recovery, reducing health inequalities and improving outcomes for people affected by both mental health and substance use difficulties.

What We Offer

• Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.
• We’re committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.
• Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.
• Start with 25 days of annual leave plus bank holidays(pro rata), increasing to the maximum 30 days over five years of service.
• Join a supportive, values-led team where you’ll feel encouraged and valued from your very first day.
• Where possible, we’re open to discussing working patterns that help you maintain a healthy work–life balance.
• Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.

Join us in driving meaningful change!

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.  

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.                          

Direct applications only — we will not be engaging agencies for this vacancy. 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.