Recovery Coordinator

Change Grow Live is the commissioned substance misuse service for Norfolk, working in partnership with Norfolk Public Health to support individuals, families and communities affected by drugs and alcohol.

We are excited to be recruiting to new roles developed in partnership with Norfolk Adult Social Care.

As a Recovery Coordinator, you will play a key role in delivering recovery-focused interventions, helping people to overcome challenges, reduce harm and achieve their personal goals.

Working across one of our Norfolk localities, you will manage a caseload of individuals affected by drug and alcohol use, supporting them to achieve their recovery goals and improve their health and wellbeing.

You will work closely with service users, partner agencies and colleagues to deliver person-centred interventions, undertake comprehensive assessments, develop recovery plans and coordinate care that meets individual needs.

Experience within health, social care, criminal justice or a related field is desirable, but not essential. What is essential is the ability to build positive relationships, manage a varied workload, maintain accurate records and demonstrate a commitment to supporting individuals to achieve meaningful and lasting change.

There will be regular travel in this role, so a vehicle and a full driving licence are essential.

Where: Norwich

Hours: 37.5 per week 

Contract Type: Permanent 

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

About the role:  

• Supporting service users from point of entry into the service and through their treatment/recovery journey  

• Providing screening, assessment, and recovery planning and onward referral  

• Reducing drug and alcohol related harm to service users and the wider community  

• Promoting carer, service user and community involvement  

• Providing advocacy for access to partnership services  

• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination  

• Research, design and prepare subject matter and materials for groups / pods.  

• Deliver structured content within group settings to service users at various stages of recovery  

• Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users  

• Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc  

About you:  

• Have a strong understanding of substance misuse issues and experience of working within a similar field  

• Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour.  

• Be an excellent communicator, both verbal and written with good IT skills  

• Proactive and able to work on own initiative with excellent time management and prioritising skills  

• Have a good working knowledge of mental health interventions, services, and good practice  

• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders  

• Ability to manage change successfully in a way that prioritises the needs of service users  

• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards  

• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others  

What we will give to you:  

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us. 

• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme  

• Contributory pension scheme  

• Several benefits incl. discounts for shopping, cinema, holidays, etc.  

• A friendly and supportive team  

• Training, career development & progression opportunities  

• Generous Refer-a-Friend Scheme  

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.  

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.                          

Direct applications only — we will not be engaging agencies for this vacancy. 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.