Apprentice Administrator

Join Change Grow Live in Southport as an Apprentice Administrator!

At Change Grow Live, we’re a charity dedicated to empowering individuals and creating lasting positive change in their lives. Guided by the values Be Open, Be Compassionate, and Be Bold, our team works to support people in changing the direction of their lives, growing as individuals, and living life to its fullest potential.

About the opportunity: We have an exciting opportunity for an Apprentice Administrator to join our team in Southport. 

As an Apprentice Administrator, you will play an important part in delivering inclusive, person-centred support to those accessing our services. While following Change Grow Live's policies and values, you will help ensure that everyone we work with feels respected, valued, and empowered. You will also maintain confidentiality and uphold our commitment to equal opportunities, health, and safety for all staff, volunteers, and the people we support.

As an apprentice with CGL, you have the opportunity to grow and learn whilst earning. Our apprentices will have a starting salary of £16,438.50 during their first year. After 12 months, your earnings will adjust to match the National Minimum Wage for your age. There is no age limit on being an apprentice so if you are interested in building a career with us, apply now!

Where: Southport

Hours: 37.5 hours per week, full-ime

Contract Type: 18 month apprenticeship from start date

What You’ll Learn During Your Apprenticeship:

Key Activities:

• As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
• To ensure effective processing of correspondence, diary management and scheduling of meetings etc.
• To minute take at team and other meetings.
• To assist with the maintenance of a general filing system within the project.
• To assist in monitoring and ordering to meet office requirements.
• To assist in maintaining and balancing local petty cash systems under the direction of the administrators.
• To carry out photocopying as required.
• To assist admin in ensuring record-keeping and communication within the project are maintained.
• To gain an understanding of operational requirements of the project base & Senior Management as required, e.g. room bookings, travel arrangements etc
• Support with your studies: 1 day per week will be provided for dedicated study time. If additional study time is required then this can be negotiated with Line Management

General terms of reference:

In carrying out the above duties the post holder will:

• Work flexibly across operational sites as required.
• Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision.
• Seek to improve personal performance, contribution, knowledge and skills.
• Participate in appraisal, training and supervision processes.
• Keep abreast of developments in services, legislation and practice relevant to the relevant client group.
• Ensure the implementation of all CGL policies.
• Contribute to maintaining safe systems of work and a safe environment.

Undertake other duties appropriate to the grade of the post.

We’re looking for someone with:

• An interest in the social care field, particularly in substance use and recovery.
• Strong teamwork and interpersonal skills, with a willingness to collaborate with managers, colleagues, and peers to achieve shared goals.
• Effective time management and the ability to work independently when needed.
• Familiarity with IT applications such as Microsoft Word and Excel.
• A commitment to personal and professional development, with a proactive approach to learning.
• A passion for creating positive outcomes for the people we support and for yourself.

What We’ll Offer You:

• 25 days of holiday (+ bank holidays), increasing annually for first five years.
• A paid “Wellness” hour each week, along with access to a Wellness Hub and Employee Assistance Program.
• A contributory pension scheme.
• Access to a wide range of benefits, including discounts on shopping, cinema, holidays, and more.
• A friendly and supportive team environment.
• Opportunities for training, career development, and progression.
• A Refer-a-Friend scheme.
• Protected Learning Time

If this sounds like the opportunity you’ve been looking for, and you’re ready to start your apprenticeship journey with Change Grow Live, we’d love to hear from you

Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications 

If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you.

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Direct applications only we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.