Navigator Outreach Worker

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each service user as an individual and working with them to achieve their goals.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

We have an exciting opportunity for a Navigator Outreach Worker who has the skills and experience to engage with our service users, ensuring that they access the right support at the right time, in a way that best meets their needs. 

The role will be co-located between the CGL Street Outreach Service and Brighton & Hove City Council’s Multi-Disciplinary Enhanced Support Team. This is an exciting opportunity to be at the forefront of delivering the Rough Sleeping Programme in Brighton & Hove. You will focus on engaging with people who have a history of rough sleeping and multiple disadvantage and provide support to clients identified as being on the Target and Priority Group with long, repeated and/or complex experiences of rough sleeping in Brighton & Hove.

Where: Brighton

Hours: 37.5 hrs per week

Contract: Fixed term contract until March 2029

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

About the role: 

• Work with an identified number of clients who have repeated, prolonged and/or complex experiences of rough sleeping in Brighton & Hove.
• To identify and establish contact with long-term rough sleepers, providing assertive outreach to individuals who services can have difficulties engaging with.
• Proactively ensure that service users have access to ongoing services such as healthcare, recovery and social care.
• Work closely with all partner services in Brighton and Hove, sharing appropriate information and ensuring that action plans are carried out

About you:  

• Understanding of the needs of people who are rough sleeping or insecurely housed
• Understanding the importance of multi-agency working
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• Have a good working knowledge of interventions, services, and good practice in at least 2 of the following:
• Mental Health
• Substance Use
• Housing
• Domestic Abuse
• Criminal Justice
• Immigration
• Welfare Benefits
• Health & Social Care
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Experience of, and a commitment to, working positively in partnership with a range of statutory and voluntary agencies

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Refer a friend scheme and receive £250 in vouchers if candidate is successful. 

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.  

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.                          

Direct applications only — we will not be engaging agencies for this vacancy. 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.