Data Administrator

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

We have an exciting opportunity within our Performance/Data Team for someone with a love of data and an eye for detail to join us in a Data Administrator Role. 

The Performance/Data Team is a small but busy team, working as part of ReNew to ensure that work undertaken with our service users is accurately recorded and to provide reports to managers to assist with oversight of performance and compliance. 

The role is busy and would suit someone who has good levels of accuracy when recording information, able to prioritise tasks and work to deadlines. If this is you we would love to hear from you!

Where: Hull

Hours: 37.5 per week 

Contract Type: Permanent 

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

Your role:

• Work closely with the Senior Data Analyst, Governance Lead  and Performance and Quality Manager to ensure that the administration and IT systems operate in an effective and efficient manner.
• To provide advice, information and reports clearly and concisely via the most appropriate channel [e.g. verbally, in writing, telephone, e-mail etc.] whilst being sensitive to the needs of the audience [e.g. service user, professional etc.]
• Maintain accurate and comprehensive records / data collection on clients, as required by NDTMS, and Commissioner performance frameworks and reporting requirements.
• To collate, monitor and report data/information and statistics as required.
• Attend relevant meetings and forums as requested.
• Manage an electronic filing system to ensure that client data and information are kept in an orderly and accessible manner. (CRiiS)
• Effective processing of correspondence / data entry as required.
• Support the Data Analyst and Quality Manager to collate and submit monthly / quarterly data and information reports.
• To contribute to the monitoring and evaluation of the service offered to clients and actively involve, engage and consult with service users regarding on-going service developments.

About you:

• Knowledge and experience of general office procedure and administrative duties.
• Experience of working as part of a multi-disciplinary team.
• IT literacy including proficiency in data entry and collection systems (eg. NDTMS).
• Expertise in working with WORD, EXCEL, and ACCESS IT packages.
• Experience of maintaining data bases and other data management systems.
• Experience of developing data processes and systems.
• Excellent interpersonal skills and a willingness to work flexibly as part of a team.
• Excellent organisational skills.
• Sound numerical skills.

What we will give to you:  

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Flexible working arrangements  
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme  
• Contributory pension scheme  
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.  
• A friendly and supportive team  
• Training, career development & progression opportunities 

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.  

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.                          

Direct applications only — we will not be engaging agencies for this vacancy. 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.