Senior Data Administrator

Change Grow Live is a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

Change Grow Live Positive Choices Coventry is looking for an exceptional Senior Data Administrator to join our dedicated team and play a key role in ensuring our service performance is accurately captured, analysed, and used to drive positive change.

The successful candidate will have experience in an administrative role with good IT skills including Microsoft Office and Excel. You will have excellent communication and organisational skills and will provide support across the many hubs in our Service to ensure the day to day delivery is achieved.

Where: Coventry

Hours: 37.5 per week, Full Time

Contract: Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About the role:

• Leading and supporting our administration team
• Managing data collection, reporting, and quality assurance processes
• Producing performance reports and analysing trends
• Acting as the service expert for CRiiS, NDTMS, and local reporting systems
• Supporting managers with office systems, health & safety, and compliance
• Able to deliver training, supervision, and development to administrative staff
• Presenting performance information to commissioners and stakeholders

About You: 

• Experience supervising or leading a team
• Excellent IT and data management skills
• Strong organisational and communication abilities
• Knowledge of administrative processes within drug and alcohol treatment services
• Confidence working with reporting systems and performance data
• A proactive approach and commitment to high-quality service delivery

What We Offer

• Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.
• We’re committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.
• Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.
• Start with 25 days of annual leave plus bank holidays(pro rata), increasing to the maximum 30 days over five years of service.
• Join a supportive, values-led team where you’ll feel encouraged and valued from your very first day.
• Where possible, we’re open to discussing working patterns that help you maintain a healthy work–life balance.
• Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.  

Direct applications only we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.