What You'll Be Part Of

You'll be one of the friendly faces people meet when they first access support.

You'll spend time talking to people, listening to their stories, helping them understand what's available and encouraging them to take the next step, whatever that looks like for them.

Some days you might be welcoming people into the service. Other days you could be out in the community building relationships, helping people connect with local support, or working alongside local groups and partner organisations.

You'll help people recognise their strengths, build confidence and feel less alone.

And throughout it all, you'll be supported by a team that believes in the value of lived experience and the difference it can make.

A Typical Day Might Include

• Welcoming people into the service and helping them feel comfortable and supported.
• Building relationships with individuals, families and local communities.
• Sharing information about support available across Croydon and helping people access the right services. 
• Encouraging people to explore their goals and think about what positive change means for them. 
• Supporting community activities, peer support and mutual aid opportunities.
• Working alongside colleagues and partner organisations to strengthen support networks. 
• Developing your own skills through training, supervision and learning opportunities.

Who We're Looking For

We're not looking for someone who's got all the answers.

We're looking for someone who cares.

Someone who can listen without judgement.

Someone who can encourage people when things feel difficult.

Someone who believes that people deserve opportunities to build the life they want.

You might be a great fit if you:

• Enjoy connecting with people from all walks of life.
• Are a good listener and communicator.
• Bring empathy, warmth and authenticity to conversations.
• Can work well independently and as part of a team.
• Are passionate about helping people realise their potential.
• Want to use your experiences to create positive change for others.

You'll also have personal experience of recovery from drug and/or alcohol use, or experience of supporting a family member or loved one affected by substance use. 

Why Join Change Grow Live?

Because we know that people thrive when they're supported, trusted and given opportunities to grow.

When you join us, you'll become part of a team that values your experiences and encourages you to bring your whole self to work.

In return, you'll find:

• Meaningful work with real purpose.
• Training and development opportunities.
• Supportive colleagues and leaders who want you to succeed.
• A welcoming and inclusive culture.
• The chance to see the difference you're making every day.
• An organisation built around being Open, Compassionate and Bold.

Your Experience Matters Here

The experiences you've had may have changed your life.

Now they could help change someone else's.

Every conversation, every connection and every word of encouragement has the potential to help someone move forward with greater confidence, stability and hope.

If you'd like to use your lived experience to make a genuine difference in your community, we'd love to hear from you.

Apply today and help others discover what's possible.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Our Approach to AI and Applications

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible