Outreach Worker

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

We have an exciting opportunity for a Homelessness Outreach Worker who has the skills and experience to engage with people sleeping rough with the aim of moving them into more settled lifestyles. 

Hours: Full time, 37.5 hours per week

Location: St Helens

Contract Type: Permanent

What you'll be doing

You'll spend much of your time out in communities, building relationships and connecting people with the support they need.

Your role will include:

• Identifying and engaging people who are rough sleeping or at risk of homelessness
• Delivering assertive outreach and supporting people who may be reluctant to engage with services
• Supporting people to access accommodation, healthcare, treatment and recovery services
• Working closely with drug and alcohol services to reduce harm and improve wellbeing
• Building strong partnerships with housing providers, local authorities and health services
• Supporting individuals to identify strengths, build resilience and achieve personal goals
• Advocating for people experiencing multiple disadvantage and ensuring their voice is heard
• Maintaining accurate records and contributing to service performance and outcomes

No two days are the same. This is a role that requires resilience, creativity, curiosity and a genuine commitment to helping people achieve positive change.

Why join us?

At Change Grow Live, we're building services that are rooted in communities, driven by evidence and focused on creating lasting impact.

You'll join a supportive team that values innovation, collaboration and professional development, while making a tangible difference to the lives of people across Merseyside.

Our Strategy

Our ambition is simple: to help people live healthier, safer and more fulfilling lives.

To achieve this, we're building services that are:

• Built on evidence and compassion
• Rooted in communities
• Focused on prevention, recovery and long-term outcomes
• Driven by collaboration, innovation and continuous improvement

As a Homelessness Outreach Worker, you'll play a key role in helping us deliver that vision across St Helens.

Our ambition is simple: to help people live healthier, safer and more fulfilling lives.

To achieve this, we're building services that are:

• Built on evidence and compassion
• Rooted in communities
• Focused on prevention, recovery and long-term outcomes
• Driven by collaboration, innovation and continuous improvement

As a Homelessness Outreach Worker, you'll play a key role in helping us deliver that vision across the region.

What We Offer

• Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.
• We’re committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.
• Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.
• Start with 25 days of annual leave plus bank holidays(pro rata), increasing to the maximum 30 days over five years of service.
• Join a supportive, values-led team where you’ll feel encouraged and valued from your very first day.
• Where possible, we’re open to discussing working patterns that help you maintain a healthy work–life balance.
• Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.

Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications 

If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you.

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Direct applications only we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.