Team Leader

At Change Grow Live, we believe that everyone has the potential to change the direction of their life. As a national charity, we are committed to making a real and lasting difference for the people and communities we support.

Guided by our values — Be Open, Be Compassionate and Be Bold — our teams work every day to create safe, respectful and inclusive environments. We treat every person as an individual, working alongside them to identify the right treatment, care and support to meet their needs.

We are delighted to offer a new opportunity for a Team Leader to join our Manchester team. Our Team Leaders play a pivotal role in delivering high-quality, effective services. They create focused, values-led cultures where staff feel supported, engaged and empowered to provide innovative, continually improving support for people accessing our services.

Where: Manchester 

Hours: Full time, 37.5 per week

Contract Type: Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hour.

About the Role: 

• Team Leadership & Supervision -Provide operational line management to staff, including supervision with reflective practice, conduct appraisals and manage performance and sickness absence and ensure staff comply with organisational (CGL) and external policies relevant to their roles.
• Empowering Staff & Service Users
  Support staff to actively promote hope, empowerment, choice, and independence for primarily opiate and non-dependent service users. Encourage person-centred practices that enable individuals to develop their strengths, achieve their full potential, and engage meaningfully within their communities.
• Values-Based Leadership - Ensure organisational values underpin all decision-making and service delivery and foster a culture that reflects and promotes these values across the team.
• Service Quality & Performance Management  - Monitor service quality using data analysis, engage staff in continuous improvement planning and develop team and individual performance plans where necessary.
• Safeguarding & Risk Management - Work with the team and the Designated Safeguarding Lead to identify risks to service users, children, and families, ensure staff are competent in delivering interventions that reduce risk.
• Team Communication & Learning Culture - contribute to team meetings, promote a learning culture and ensure effective information sharing and provide staff with feedback on service developments and delivery.
• Staff Development & Training - Use the 'connect skills' learning platform to identify training needs and encourage participation in both face-to-face and e-learning development opportunities.
• Practice Observation & Feedback - Observe staff practice to support improvements in service user outcomes. Provide timely, constructive feedback aligned with organisational values.
• Governance & Professional Standards - Maintain robust governance and monitoring systems with the management team and ensure consistent, high-quality service delivery and adherence to professional standards.
• Stakeholder Engagement - Attend internal and external meetings with stakeholders.

• Experience of working with Adults experiencing difficulties around Substance misuse.
• Excellent knowledge of drugs and alcohol and their effects.
• Line management experience
• The ability to lead, empower and motivate a team.
• Excellent knowledge of safeguarding policies and practices and experience of embedding these operationally.
• The ability to foster new partnerships and to maintain positive relationships with partner agencies.
• Knowledge of a range of psychosocial and evidence-based interventions around substance misuse.
• Knowledge and experience of community-based support/outreach practices.
• Ability to ensure all record keeping, outcome monitoring and data collection is maintained effectively.
• Communicate confidently and effectively, verbally and in writing.
• Respond flexibly to the demands of the post.
• The ability to keep calm under pressure.
• Show commitment to facilitating positive outcomes for Adults.

What We Will Give to You:

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
• Paid 'Wellbeing' hour each week, along with access to a 'Wellness' hub and Employee Assistance Programme
• Contributory pension scheme
• A great selection of benefits, including discounts for shopping, cinema, holidays, and more
• A friendly and supportive team
• Training, career development, and progression opportunities
• Refer a friend scheme – receive vouchers if your recommended candidate is successful

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.  

Direct applications only we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.