Prison Data Administrator

At Change Grow Live, we believe that every person deserves the opportunity to make positive changes in their life. While our frontline teams work directly with service users, it is the expertise, accuracy and dedication of our administrative teams that help ensure those services run safely, effectively and efficiently.

We're looking for an organised and proactive Data Administrator to join the HMP Hindley service. This is an exciting opportunity to play a vital role in supporting the safe delivery of psychosocial services, working closely with recovery teams and Prison Staff.

If you're someone who enjoys working with data, systems and processes, whilst making a meaningful contribution to recovery services, we'd love to hear from you.

Location: HMP Hindley
Full Time Hours: 37.5 per week 
Contract: Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hou

About the Role:

• As first point of contact within the service, to ensure that visits from external visitors are escorted into and outside of the establishment.
• First point of contact for all telephone calls into the service, dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
• Taking and conveying confidential, accurate and sensitive information to staff.
• Processing of correspondence in and out of the prison post room.
• Minute taking at service meetings.
• Maintaining and recording statistics of people in service; assist with data entry as required, NDTMS, SystmOne, and clinical specific data.
• Assist with the setting up and maintaining of accurate filing systems
  within the service.
• Monitoring and ordering office stationery/requirements.
• Photocopying as required.
• Assist with development and maintenance of efficient, record-keeping and communication systems within the service.
• Assist with generating controlled drugs prescriptions for release using the SystmOne case management system.
• Booking and preparing meeting rooms.

About you:  

• Knowledge and experience of general office procedure and administrative duties 
• IT literacy including proficiency in data collection systems (eg. NDTMS, Public health 
• Expertise in working with WORD, EXCEL, and ACCESS IT packages 
• Experience of maintaining data bases and other data management systems 
• Show a capacity to work alone and the ability to keep calm under pressure 
• Employ an empathetic and non-judgmental attitude towards service users 

What we will give to you:  

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service Capped at 30 days
• Flexible working arrangements  
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme  
• Contributory pension scheme  
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.  
• A friendly and supportive team  
• Training, career development & progression opportunities 

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.  

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Direct applications only — we will not be engaging agencies for this vacancy. 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.