Junior Business Analyst – People / HR Transformation

Remote, within commuting distance of Leeds | Full Time | 24-Month Fixed Term Contract

See the gap. Ask why. Shape what comes next.

Better employee experiences don’t happen by accident.

They’re built through smarter systems, clearer processes and people who are curious enough to challenge how things have always been done.

That’s where you come in.

We’re looking for a Junior Business Analyst to join our People Services team at a defining point in our transformation journey.

You’ll get beneath the surface of how our People processes work today, identify what could work better and help turn ideas into practical, lasting change.

This isn’t a role where you’ll watch transformation happen.

You’ll be part of making it happen.

The impact you’ll make

From recruitment and employee journeys to HR systems and service delivery, you’ll help us create simpler, more connected experiences for colleagues across Change Grow Live.

Working alongside experienced analysts, project colleagues and People Services teams, you’ll bring structure to complex information and help move projects from conversation to delivery.

You’ll:

• Map current AS IS processes and help design stronger TO BE ways of working.
• Gather insight from stakeholders and translate it into clear requirements and user stories.
• Analyse systems, data and processes to uncover risk, duplication and opportunity.
• Support workshops, testing, governance and project delivery.
• Create clear process maps, presentations and business documentation.
• Help improve the recruitment and HR systems used across our national organisation.

Your work will help People Services operate more effectively and give colleagues more time to focus on supporting our services and the people who use them.

What this could look like

One project might involve mapping a recruitment process and identifying where delays or duplication occur.

Another could see you working with People Services colleagues to understand how a HR system is being used, gathering requirements and helping test a proposed improvement.

You may support stakeholder workshops, turn conversations into clear user stories, analyse data to identify trends or create process maps that help teams understand a new way of working.

You won’t be expected to do this alone. You’ll work alongside experienced colleagues who will support you to build your judgement, technical knowledge and confidence as a Business Analyst.

Where you’ll work

Contract: Fixed term for 24 months.

Hours: Full time, 37.5 hours per week.

Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and any associated payments will be pro rata based on contracted hours.

What you’ll bring

We’re looking for someone who knows how to ask the right questions.

You’ll be naturally curious, analytical and motivated by finding better ways to do things. You’ll enjoy making sense of detail, spotting connections and bringing clarity to complex challenges.

You’ll bring:

• Strong analytical thinking and a practical approach to problem-solving.
• The confidence to question, listen and constructively challenge assumptions.
• Clear written and verbal communication skills.
• Strong organisation, accuracy and attention to detail.
• Confidence using Excel, PowerPoint and process-mapping tools such as Visio.
• The ability to build relationships and work through change with different stakeholders.

Experience of business analysis, process mapping, HR systems, transformation projects or stakeholder engagement would be valuable but it isn’t essential.

Potential matters here.

So does your willingness to learn.

Build your career while helping change ours

This role has been created to accelerate your development.

You’ll gain hands-on experience across People transformation, system optimisation and continuous improvement projects, working with colleagues across a complex national organisation.

Alongside the role, you’ll have the opportunity to complete a Business Analyst apprenticeship qualification combining structured learning with practical experience and visible organisational impact.

You’ll develop the tools, confidence and experience to take your next step in Business Analysis while helping shape improvements that will last beyond the project.

What we’ll give you

You’ll join a supportive team that will invest in your development, encourage your ideas and give you meaningful opportunities to build your experience.

You’ll also receive:

• 25 days’ annual leave plus bank holidays, increasing to 30 days with service.
• A paid Wellness Hour every week.
• Access to our Employee Assistance Programme.
• A contributory pension scheme.
• Training, career development and progression opportunities.
• Employee discounts across shopping, cinema, holidays and more.
• Our Refer a Friend Scheme.

At Change Grow Live, our values Be open. Be compassionate. Be bold. guide the way we work and the way we approach change.

If you’re ready to question what exists, understand what people need and help build what comes next, we’d love to hear from you.

When completing your application, show us how your experience, strengths and potential align with the role.

We’re interested not only in what you think, but in how you think.

A note about using AI in your application

AI can be a really helpful tool when putting together your application and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential.

We look forward to learning more about you.

We reserve the right to close this opportunity early if we receive a high number of applications, so we encourage you to apply as soon as possible.

This opportunity is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time limited visas, we are unable to support new visa applications or extensions.

Please note that we are not accepting applications from recruitment agencies for this vacancy. Direct applications only.