Be Smoke Free Administrator

Manchester | Full Time| 12 Month Fixed Term Contract

Pack the support. Coordinate the journey. Help someone stop smoking.

Behind every successful quit attempt is a team making sure the right support reaches the right person at the right time.

That’s where you come in.

As our Be Smoke Free Administrator, you’ll help prepare and coordinate nicotine replacement therapies and other stop smoking products for people across Manchester.

You’ll work alongside Stop Smoking Advisers, Tobacco Addiction Specialist Nurses and Community Engagement Couriers—keeping medication records accurate, deliveries organised and the wider service running smoothly.

This is not simply an administration role.

It is organisation, precision and better health—combined.

The impact you’ll make

You’ll help make sure people using Be Smoke Free receive a prompt, welcoming and reliable service throughout their quit journey.

From accurately packing medication to coordinating deliveries and responding to enquiries, your work will connect clinical decisions with practical support.

You’ll:

• Prepare and pack medication in line with instructions recorded on Quit Manager.
• Check and accurately record medication, batch numbers and expiry dates.
• Coordinate delivery requests and work with couriers to organise efficient routes.
• Monitor stock, rotate supplies and escalate low stock when needed.
• Maintain accurate spreadsheets, databases and case-management records.
• Provide friendly, professional support to people using the service and colleagues across the team.

You’ll also help keep medication storage safe and organised, place stock and equipment orders, take messages and provide clear information about the support available through Be Smoke Free.

Where you’ll work

Location: Manchester
Full Time Hours: 37.5 hours per week
Contract: 12 Months FTC

Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and any associated payments will be pro rata based on contracted hours.

What you’ll bring

You understand that accuracy and compassion matter equally.

You’ll be organised, dependable and confident managing detailed information. You’ll also know how to make people feel welcome, respond calmly to questions and communicate clearly with colleagues and people using the service.

You’ll bring:

• Strong organisation and attention to detail.
• Clear written and verbal communication skills.
• Confidence using Microsoft Office, spreadsheets and databases.
• An understanding of confidentiality and professional boundaries.
• The ability to manage priorities and work collaboratively within a busy team.
• A commitment to learning, supervision and ongoing development.

Previous experience in administration, stock management, healthcare or medication handling would be valuable, but your approach, reliability and willingness to learn will be just as important.

What we’ll give you

You’ll join a friendly specialist team focused on helping people across Manchester improve their health.

You’ll also receive:

• 25 days’ annual leave plus bank holidays, increasing to 30 days with service.
• A paid Wellness Hour each week.
• Access to our Wellness Hub and Employee Assistance Programme.
• A contributory pension scheme.
• Training, development and career opportunities.
• Employee discounts across shopping, cinema, holidays and more.

Our values—Be open. Be compassionate. Be bold.—guide everything we do. If they reflect the way you work, we’d love to hear from you.

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

We reserve the right to close this opportunity early if we receive a high number of applications, so we encourage you to apply as soon as possible.

This opportunity is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, we are unable to support new visa applications or extensions.

Please note that we are not accepting applications from recruitment agencies for this vacancy. Direct applications only.