Data Administrator

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.    

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.  

We have a new and exciting opportunity for a Data Administrator to join our Criminal Justice Team in Manchester service. As part of our multi-disciplinary team, you will work flexibly and creatively with our Criminal Justice Team to establish what is needed to have the most positive impact for all the people we work with. You will work closely with all the teams and the wider data teams to ensure effective and timely reporting of outcomes for the people who access our services.  

Where: Manchester 

Hours: part time - 20 per week

Contract Type: Fixed Term Contract until 31^st December 2026

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About the role:  

• To work with the CJ Team, Data Team, and Management team to ensure that robust systems are in place to collate and manage the data systems for the services.
• Support the data analyst/ senior data analyst to produce reports for interna colleagues to aid service development.
• Monitor and manage incoming referrals and support with external transfers.
• To support in training and inductions to new staff and refresher training and support for the team.
• To support with communications and booking appointments for people who access our services.
• To maintain and update information databases as required, in a timely and accurate manner.
• To work with the CJ Team, Data Team, and management team to ensure that data and recording requirements are fulfilled and that information is shared and disseminated in a professional and timely manner.
• To attend relevant meetings and forums as requested.

About you:

• Knowledge of substance misuse treatment systems
• Experience of working in an office environment with responsibility for administration
• Experience of managing data systems
• IT literacy including proficiency in word processing, spreadsheets, and data entry.
• Able to demonstrate the ability to communicate confidently and effectively, verbally and in writing.
• An excellent understanding of both the technical and human dimensions of data collection processes
• The ability to respond to appropriate requests for assistance, maintaining
  confidentiality whenever necessary.
• Able to demonstrate a positive solution-oriented and flexible approach.
• Ability to prioritise and manage own workload.
• Able to demonstrate the ability to work as a member of a team.
• Show a capacity to work alone and the ability to keep calm under pressure.
• Understand and have a commitment to the principles of equal opportunity and
  diversity.
• Employ an empathetic and non-judgmental attitude towards service users.
• Show commitment to facilitating positive outcomes for service users.

What we will give to you:  

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme. 
• Contributory pension scheme. 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team.
• Training, career development & progression opportunities.
• Refer a friend scheme.  

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.