Assessment Worker

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We are now seeking an Assessment Worker to join our Hull team — someone who brings curiosity, empathy and confidence when working with people with complex needs, and who understands the importance of timely, high-quality assessment in improving outcomes.

Where: Hull

Full Time Hours: 37.5 per week

Contract Type: Permanent 

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About the Role

As an Assessment Worker, you will be a key point of access into structured treatment services. You will ensure people receive the right support, at the right time, informed by evidence, best practice and individual need.

No two days are the same. You will balance engagement, assessment, partnership working and safeguarding responsibilities, using strong judgement and professional curiosity to support people safely and effectively into treatment.

Key responsibilities include:

• Engaging people affected by substance use and providing advice, support and recovery-focused interventions to enable timely access into treatment.
• Completing high-quality, personalised assessments using appropriate screening tools to identify needs, risks and the most effective pathways into care.
• Booking nurse-led alcohol assessments where clinical input is required and working closely with clinical colleagues.
• Liaising with referring agencies and partners to provide updates on engagement and outcomes.
• Delivering robust harm-reduction advice and brief interventions at triage stage.
• Managing referral systems and documentation, ensuring accurate and timely record-keeping.
• Identifying, responding to and escalating safeguarding concerns in line with policy and best practice.
• Contributing to service performance and access targets, supporting equitable access for priority and treatment-naive populations.

About you:

• Knowledge of the issues facing substance misuse including social care, welfare benefits, health, and emergency accommodation
• Experience of community based support/outreach practices
• Knowledge of safeguarding risks and escalation process
• Communicate confidently and effectively, verbally and in writing
• Respond flexibly to the demands of the post
• Work as a member of a team
• Show a capacity to work alone and the ability to keep calm under pressure
• Understand and have a commitment to the principles of equal opportunity and diversity
• Employ a professional, empathetic, and non-judgmental attitude towards service users
• Show commitment to facilitating positive outcomes for service users

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service capped at 30 days
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities

Please reflect the attached Job Description  and Person Specifications in your application.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.