Clinical Administrator

North Northamptonshire | Full Time | 37.5 Hours per Week

Help Deliver Safe, Effective Clinical Services Behind the Scenes

At Change Grow Live, we believe that every person deserves the opportunity to make positive changes in their life. While our frontline teams work directly with service users, it is the expertise, accuracy and dedication of our administrative teams that help ensure those services run safely, effectively and efficiently.

We're looking for an organised and proactive Clinical Administrator to join our North Northamptonshire service. This is an exciting opportunity to play a vital role in supporting the safe delivery of prescribing services, working closely with clinicians, recovery teams, pharmacies and managers to ensure high standards of clinical administration and governance.

If you're someone who enjoys working with data, systems and processes, whilst making a meaningful contribution to healthcare and recovery services, we'd love to hear from you.

About You

We're looking for someone who combines excellent attention to detail with strong organisational and communication skills.

You'll bring:

• Experience working within an administrative, healthcare, clinical or data-focused environment.
• Strong IT skills, including confidence using Microsoft Office, particularly Excel.
• Experience maintaining databases, information systems or case management systems.
• The ability to analyse information and produce accurate reports.
• Excellent organisational skills and the ability to manage competing priorities.
• Strong communication and relationship-building skills.
• A proactive and solution-focused approach to work.
• The ability to work independently whilst also contributing positively to a wider team.
• A commitment to confidentiality, information governance and high-quality service delivery.
• The ability to travel across North Northamptonshire and work from different service locations as required.

Experience supporting prescribing services, healthcare administration or working within substance misuse services would be advantageous but is not essential.

Location: North Northamptonshire
Hours: Full time, 37.5
Contract: Fixed Term for 12 Months

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, salary and payments will be pro rata based on contracted hours.

About the Role

As Clinical Administrator, you will be at the heart of our prescribing administration function, ensuring the safe and efficient management of prescribing processes across the service.

Working closely with frontline workers, team leaders, managers, clinicians and external pharmacy partners, you'll help maintain robust prescribing systems, support compliance with clinical governance requirements and ensure prescriptions are processed accurately and on time.

You'll also become a subject matter expert in our case management and reporting systems, providing guidance and training to colleagues, supporting data quality and helping the service use information effectively to improve outcomes.

What You'll Be Doing

• Supporting the safe and timely administration of prescribing services.
• Processing and managing prescribing documentation and FP10 prescription workflows.
• Working closely with pharmacies and clinical colleagues to ensure smooth prescribing processes.
• Maintaining accurate records, databases and clinical information systems.
• Producing reports and analysing prescribing data to support service performance and governance.
• Becoming a key user of the service's case management and reporting systems.
• Providing guidance and training to colleagues on system use and data processes.
• Supporting data quality, compliance and information governance requirements.
• Assisting with service reporting and responding to ad-hoc information requests.
• Supporting wider administrative functions within the service where required.

Why Join Change Grow Live?

At Change Grow Live, you'll join an organisation driven by purpose, evidence and compassion. You'll work alongside passionate colleagues who are committed to improving lives and strengthening communities.

In return, we'll invest in your development, support your wellbeing and provide opportunities to grow your career within a national organisation.

What We Offer

• 25 days annual leave plus Bank Holidays, increasing to 30 days with service.
• A paid Wellness Hour each week.
• Access to our Wellness Hub and Employee Assistance Programme.
• A contributory pension scheme.
• Ongoing learning and development opportunities.
• Career progression within a national organisation.
• A supportive and inclusive working environment.
• Access to employee discounts and benefits.

Our Strategic Objectives

Built on Evidence and Compassion

We combine expertise, innovation and lived experience to deliver services that create meaningful and lasting outcomes.

Rooted in Communities

We work alongside local partners and communities to improve wellbeing, reduce inequalities and support people to achieve their goals.

Additional Information

This post is subject to an Enhanced DBS check.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. Unfortunately, we are unable to support new visa applications or extensions for this role.

We reserve the right to close this vacancy early should we receive a high volume of applications, therefore early application is encouraged.