Assessment Worker

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for an Assessment Worker to join our busy service, supporting the engagement of people who want support with their substance use.

With this role you’ll be working as part of the Entry into Service (EiS) team, based within RESET Treatment and Recovery Service in Tower Hamlets. The EiS team supports people with their or their loved ones’ drug and/or alcohol issues, from the point of referral until they enter treatment and begin working with the wider team.

Where: Tower Hamlets

Hours: 37.5hrs per week

Contract Type: Fixed Term untill 24th October 2027 

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About the role:

• Supporting the engagement of people who want support with substance use into effective, evidence based & recovery focused treatment programs, including delivering open access support, triage assessment, telephone screening, needle exchange and outreach activities
• Support service user assessment, recovery planning and assertive linkage to mutual aid
• Support the delivery of recovery coaching using a broad range of psychosocial interventions
• Work with partnership organisations to support effective comprehensive treatment pathways and broaden the client’s recovery plan accordingly
• Assist with appropriate screening processes including urine and saliva tests.
• Produce evidence in monthly supervision, and when necessary, to clearly illustrate that individual performance targets are being met
• Present a professional image and actively promote the service-to-service users, other stakeholders, partnership organisations and the public
• Uphold data protection legislation and only share client information as per CGL policy, local and formally agreed information sharing protocols and client confidentiality agreements
• Actively promote equality of opportunities and diversity the project aims

About you:

• Knowledge of the issues facing substance misuse including social care, welfare benefits, health, and emergency accommodation
• Experience of community based support/outreach practices
• Knowledge of safeguarding risks and escalation process
• Communicate confidently and effectively, verbally and in writing
• Respond flexibly to the demands of the post
• Work as a member of a team
• Show a capacity to work alone and the ability to keep calm under pressure
• Understand and have a commitment to the principles of equal opportunity and diversity
• Employ a professional, empathetic, and non-judgmental attitude towards service users
• Show commitment to facilitating positive outcomes for service users

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities

If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. 

Please reflect the attached Job Description  and Person Specifications in your application.

Direct applications only we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.