Homelessness Outreach Worker

North Northamptonshire | Wellingborough Based | Full Time | Permanent

Be the person who helps someone come in from the cold.

For people experiencing homelessness, the hardest part is often not finding accommodation.

It's finding someone who won't give up on them.

At Change Grow Live, we believe everyone deserves the opportunity to live a healthier, safer and more fulfilling life. Every day, we work alongside people facing some of life's most complex challenges, helping them build stability, improve wellbeing and create positive futures.

We're looking for a Homelessness Outreach Worker to join our North Northamptonshire team, based in Wellingborough, supporting people experiencing rough sleeping, homelessness, substance misuse and multiple disadvantage.

This is an opportunity to be part of a service that doesn't wait for people to walk through the door. We go out into communities, build trust, create opportunities and help people take the next step towards lasting change.

Why this role matters

Homelessness is rarely just about housing.

Many of the people we support are experiencing a combination of substance misuse, poor physical and mental health, social isolation, trauma, poverty and exclusion.

As a Homelessness Outreach Worker, you'll work directly with people who are rough sleeping or at risk of rough sleeping, helping them access support, reduce harm and move towards safer, more settled lives. You'll build relationships with people who may have disengaged from services, advocate on their behalf and help them navigate pathways into accommodation, treatment, healthcare and wider community support.

Working alongside local partners, housing providers, health services and community organisations, you'll help create coordinated responses that focus on people's strengths, aspirations and long-term outcomes.

Most importantly, you'll ensure the people we support are heard, respected and empowered to make sustainable changes in their lives.

Who we're looking for

We're looking for someone who combines compassion with determination.

You'll have experience of working with people who face complex challenges and understand how to build trust with individuals who may have experienced trauma, exclusion or repeated setbacks.

You may have experience in:

• Homelessness services
• Substance misuse services
• Mental health services
• Criminal justice settings
• Housing or community-based support services

You'll also bring:

• Excellent communication and relationship-building skills
• A strengths-based, person-centred approach
• Confidence working independently and as part of a multidisciplinary team
• Strong organisational and record-keeping skills
• A commitment to partnership working and collaborative problem solving

The Details

Role: Homelessness Outreach Worker
Location: Wellingborough, North Northamptonshire
Contract: Permanent
Hours: Full Time, 37.5 hours per week

Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, salary and payments will be pro rata based on contracted hours.

What you'll be doing

You'll spend much of your time out in communities, building relationships and connecting people with the support they need.

Your role will include:

• Identifying and engaging people who are rough sleeping or at risk of homelessness
• Delivering assertive outreach and supporting people who may be reluctant to engage with services
• Supporting people to access accommodation, healthcare, treatment and recovery services
• Working closely with drug and alcohol services to reduce harm and improve wellbeing
• Building strong partnerships with housing providers, local authorities and health services
• Supporting individuals to identify strengths, build resilience and achieve personal goals
• Advocating for people experiencing multiple disadvantage and ensuring their voice is heard
• Maintaining accurate records and contributing to service performance and outcomes

No two days are the same. This is a role that requires resilience, creativity, curiosity and a genuine commitment to helping people achieve positive change.

Why join us?

At Change Grow Live, we're building services that are rooted in communities, driven by evidence and focused on creating lasting impact.

You'll join a supportive team that values innovation, collaboration and professional development, while making a tangible difference to the lives of people across North Northamptonshire.

What we offer

We invest in our people because we know great services are delivered by great teams.

• 25 days annual leave plus bank holidays, rising to 30 days with service
• A paid weekly Wellness Hour, Wellness Hub and Employee Assistance Programme
• Contributory pension scheme
• Employee benefits and discounts platform
• Learning, development and progression opportunities
• A supportive, inclusive and values-led culture

Our Strategy

Our ambition is simple: to help people live healthier, safer and more fulfilling lives.

To achieve this, we're building services that are:

• Built on evidence and compassion
• Rooted in communities
• Focused on prevention, recovery and long-term outcomes
• Driven by collaboration, innovation and continuous improvement

As a Homelessness Outreach Worker, you'll play a key role in helping us deliver that vision across North Northamptonshire.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Every conversation has the potential to change a life. Start one today.