Team Leader

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives.

Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each service user as an individual and working with them to find the right treatment, support and care options.  

We have a new and exciting opportunity for a Team Leader to join the Newham RISE team. As part of our multi-disciplinary team, you will work flexibly and creatively to manage one of our community hubs within the Newham Area.

You will ensure that service users have a safe space to access support and treatment, in a way that best meets their needs.  You will also be responsible for managing a team of people in varied roles, including but not limited to

• Recovery Workers (Opiate, Non-opiate/ Alcohol)
• Group Recovery Workers
• Blue Light Recovery Workers

Where: London Borough of Newham

Full Time Hours: 37.5 per week per week
Full Time Salary Range: £35,220.59 - £37,184.91 (pro rata for part time hours)

Allowance: Inner London Weighting £4,133.14 (pro rata for part time hours)

Contract: Fixed term ending 31st May 2027

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About the role: 

• Operational line management of a team of staff which includes supervision, appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles.
• Empowering staff to promote hope, empowerment, choices, control, and opportunities that assist service users reaching their full potential as individuals and community members.
• Lead on the recruitment, selection and induction of new staff here at CGL Newham.
• Lead by example in creating a professional and positive team culture focused on excellent service delivery.
• Ensure a positive learning environment where integrity and professionalism are paramount, whilst empowering staff to ensure all attempts at positive outcomes are achieved for those using the service.
• Support the Deputy Service Manager in the continual development and improvement of service delivery.
• Develop and maintain excellent working relationships with partners both internally within the service and externally within a wider partnership.
• Ensure that staff are competent in the delivery of interventions that reduce risk to service users
• Support staff to improve service user outcomes through observed practice, providing timely values-based feedback.

About you: 

• Experience of working with Adults experiencing difficulties around Substance misuse.
• Excellent knowledge of drugs and alcohol and their effects.
• Line management experience
• The ability to lead, empower and motivate a team.
• Excellent knowledge of safeguarding policies and practices and experience of embedding these operationally.
• The ability to foster new partnerships and to maintain positive relationships with partner agencies.
• Knowledge of a range of psychosocial and evidence-based interventions around substance misuse.
• Knowledge and experience of community-based support/outreach practices.
• Ability to ensure all record keeping, outcome monitoring and data collection is maintained effectively.
• Communicate confidently and effectively, verbally and in writing.
• Respond flexibly to the demands of the post.
• The ability to keep calm under pressure.
• Show commitment to facilitating positive outcomes for Adults.

What we will give to you: 

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.