In- Reach Navigator

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

The Brighton and Hove Street Outreach Service is recruiting one full time In- Reach Navigator to join the team. This will be a fixed term contract until March 2027.

The In- Reach Navigator will support service users who have been temporarily accommodated by the Street Outreach team. You will help these individuals towards their longer-term accommodation goals. The role aims to ensure individuals do not return to rough sleeping.

Good communication skills, team-working and an understanding of the issues faced by people experiencing homelessness or vulnerable individuals is essential.

Having good knowledge of the city and good partnership links is desirable.

Where: Brighton

Full Time Hours: 37.5 per week

Contract Type: Fixed Term until 31st March 2027

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About the role: 

• Offer emotional and practical support to clients in the hotel provision
• Support clients with no local connection to Brighton to find suitable move-on accommodation elsewhere in the UK within a short timeframe
• Work closely with drug and alcohol teams to ensure that clients can access treatment if required.
• Work proactively to ensure that clients have access to ongoing healthcare
• Use creative interventions to support clients to maintain accommodation and prevent a return to rough sleeping
• Work closely with local authorities and housing providers across the UK and abroad, to maximise accommodation opportunities for individuals with no local connection to Brighton & Hove.
• Convene and contribute to service user case conferences where appropriate.
• Attend weekly team meetings and reflective practice with the street outreach team.
• Work closely with all partner services in Brighton and Hove, sharing appropriate information and ensuring that action plans are carried through.
• Represent the team at external forums where appropriate, if requested to do so.

About you: 

• Experience or understanding of the needs and challenges facing people experiencing homelessness
• In-depth knowledge of at least one of the following: substance misuse, alcohol misuse, mental health, housing law, supporting clients with NRPF
• Experience working with individuals with multiple and complex needs
• The ability to work with confidence and patience with clients unwilling to engage with services and those that exhibit challenging behaviour, including setting boundaries and managing conflict constructively
• Knowledge of safeguarding procedures applicable to children and vulnerable adults
• Confidence to build and maintain relationships with a wide range of services, representing the organisation and creating effective pathways
• Ability to manage and plan own workload to meet deadlines and targets
• Ability to critically reflect and evaluate interventions, service delivery and areas for development
• Confidence to work autonomously as well as part of the team
• Ability to write reports, complete forms and keep full and accurate records

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• Several benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

Direct applications only we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary is subject to review in line with the 2025/26 pay award.