Deputy Service Manager

Change Grow Live, in partnership with Empowerment & Renaissance

About the Role

As Deputy Service Manager, you will play a central leadership role in the development and delivery of an integrated community drug and alcohol treatment model. You will support the Service Manager in driving a recovery‑focused, outcome‑driven culture, working closely with Team Leaders and the wider multidisciplinary team.

You will oversee:

• Delivery of a broad range of interventions including 1:1 psychosocial work, group programmes, harm reduction, medically assisted recovery, community detoxification, family support, young people’s services and criminal justice pathways.
• Performance management, data quality, reporting and analysis across the service.
• Strong partnership working with commissioning bodies, subcontracted partners, statutory agencies and community organisations.
• High‑quality governance, risk management, safeguarding and audit processes.
• Staff leadership including line management, supervision, coaching, development and succession planning.
• Service user involvement, feedback and co‑production.

This is a dynamic, hands‑on management role requiring a balance of operational leadership, quality oversight and strategic input.

We’re seeking a confident, experienced leader who can inspire teams, maintain excellent partnerships and drive high‑quality delivery.

You will have:

• Extensive experience working at management level within substance misuse, alcohol, drug or criminal justice services.
• Strong understanding of performance management, governance, quality frameworks and CQC standards.
• Proven ability to manage staff teams, volunteers and sessional workers effectively.
• Excellent communication skills and the ability to influence, motivate and engage partners and stakeholders.
• Experience of service development, project leadership and risk management.
• A commitment to equality, diversity, non‑judgemental practice and positive outcomes for service users.
• The ability to remain calm under pressure, work flexibly and respond to the needs of a busy operational service.

This role requires high integrity, professional curiosity, and a genuine passion for improving lives.

What We Offer

Joining Change Grow Live means becoming part of a values‑driven organisation that invests heavily in its people. You’ll benefit from:

• A supportive, ambitious leadership team
• High‑quality training and development pathways
• Opportunities for progression regionally and nationally
• Reflective practice and strong clinical governance
• A chance to shape a brand‑new service from its foundation

 Location

Blackpool (working across local community delivery sites with some evening and weekend flexibility)

Be part of building something new. Be part of something that changes lives.

If you’re ready to take on a leadership role that truly matters — we’d love to hear from you.

Apply now and help us shape the future of Blackpool’s drug and alcohol services.