Healthcare Assistant

Do you want to make a difference? Do you want to work in an environment where you can use your clinical skills and your creativity to achieve the best for people?

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. 

Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.  

Change Grow Live is a leading substance misuse charity where our core values ‘Be bold, be open, be compassionate’ are the guiding principles of our team's efforts. 

We're seeking a dedicated Hospital Liaison Healthcare Assistant to join our compassionate and diverse team in Norwich team- a group of professionals committed to supporting individuals in at the Norfolk and Norwich University Hospital with compassion.

The post holder will work across the hospital site (e.g. A&E and admissions wards) to provide rapid access to assessment, brief interventions/harm minimisation and support discharge planning/onward referrals for people attending hospital with substance misuse related issues.

Where: Norfolk and Norwich University Hospital

Hours: Full time, 37.5h per week

The Role:

As a Healthcare Assistant, your responsibilities will include:

• Collaborating closely with your Nursing team to develop care pathways.
• Supporting service users in opiate and alcohol interventions.
• Leading harm reduction interventions and conducting physical and mental health assessments.
• Keeping the people who use our services at the heart of everything you do.
• Undertaking phlebotomy and ensuring vaccine storage adheres to health guidelines (training will be provided).

About You:

We are looking for individuals with:

• Strong interpersonal skills and a willingness to work flexibly as part of a team.
• Experience in substance misuse or social care (advantageous but not essential).
• A clear understanding of the need for and the ability to deliver quality services.
• Good organisational skills and confidence to work independently and as part of a team.
• Effective communication skills, both verbal and written.
• Flexibility to respond to the demands of the post.

What We Offer:

Joining our team means becoming part of a compassionate community dedicated to making a difference. We provide:

• Competitive salary and benefits package.
• Ongoing professional development and training opportunities.
• A supportive and collaborative work environment.
• The chance to be part of an organisation committed to improving lives.
• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
• Paid ‘Wellness’ hour each week with a ‘Wellness’ hub and Employee Assist Programme.
• Contributory pension scheme.
• Various benefits including shopping, cinema, holiday discounts, etc.
• Training, career development, and progression opportunities.
• Refer a Friend Scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Join us in our journey of empowerment and holistic support, where every individual's well-being is at the heart of what we do.

Direct applications only — we will not be engaging agencies for this vacancy.

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Salary is subject to review in line with the 2025/26 pay award.