Administrator

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.    

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.  

We have an exciting opportunity for an Office Based Administrator to join our Chichester and Bognor Service. The new post holder will be required to provide administrative support to the service. You will manage all controlled drug stationary including the prescription production and distribution and act as a point of contact for all Pharmacists.

Where: 5 days a week in Chichester

Hours: 30 hours per week Monday-Friday 9.00am-3.00pm 

Full Time Salary Range: £25,077.00*

Contract: Permanent

* Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About the role

• Maintain and assist with process of prescription generation and changes in scripts across West Sussex Drug & Alcohol Wellbeing Network and in line with medical reviews.
• Co-ordinate the administration of the prescribing services by printing scripts, reporting and co-ordinating despatch to pharmacies within timescales required to meet start dates.
• Act as first point of contact within the service, for actions and discussions around prescriptions and controlled stationery.
• To ensure that telephone calls and visits from service users, outside agencies and Change Grow Live staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
• To ensure there is a clear and concise policy which is in line with CGL medicine management process for the delivery and storage of controlled stationery.
• To ensure that information received from pharmacies is processed and acted upon promptly and efficiently.
• To ensure effective processing of correspondence/data entry as required.

About you:  

• Knowledge of general office procedures.
• IT literacy including proficiency in word processing, excel spreadsheets and other MS applications.
• Good interpersonal skills and a willingness to work flexibly as part of a team.
• The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
• Minute taking experience.
• Solid numeric skills.
• Good organisational skills.
• Confident and effective communication skills, both verbally and in writing.
• Excellent time management skills.

 What we will give to you:  

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.  

• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme  
• Contributory pension scheme  
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.  
• A friendly and supportive team  
• Training, career development & progression opportunities 
•  Refer a friend scheme and receive £250 in vouchers if candidate is successful.   

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.