Quality and Governance Lead

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

We have an exciting opportunity for a Quality and Governance Lead who has the skills and experience to assess and engage with our stakeholders and service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.

You will be joining a dynamic, high performing and talented team working across the service and in collaboration with stakeholders within the borough and we are sure that you too will be committed to taking a positive and empowering approach to working with the people we support.

Where: Brighton & Hove Recovery Service – Richmond House

Hours: 30 hours per week – we would consider those interested in working between 15 - 30 hours per week

Salary: £34,214.20 - £38,175.15*

*Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About the role: 

• Ensure CGL are improving the quality and effectiveness of treatment delivered to residents of the borough.
• To promote service user and significant others involvement including members of the local community, partner services and families through robust governance structures.
• Investigate and produce reports for the Commissioner, local Patient Safety Team through a Root Cause Analysis method identifying any key learning and lessons
• Create knowledge sharing platforms to ensure that all elements of the service are capturing and utilising the learning.
• Produce detailed, accurate, and high‑quality reports for the Coroner’s Office and the CQC, ensuring clarity, compliance, and exceptional standards of governance across all submissions.
• Produce summary reports for internal purposes as required.
• Coordinate the completion and submission of incident reports for the service following robust checking and recording mechanisms.
• Lead on and deliver Integrated Governance Team Meetings.
• Support and deliver training for staff to ensure that the service delivers against agreed targets and outcomes.
• Conduct regular audits across the services and ensure risk management, recovery planning and clear and effective record keeping are integral to service delivery.
• Develop close working relationships with Service Leads to ensure a congruent and consistent approach to service delivery that focuses on the needs of our service users.

About you: 

• Have a strong understanding of substance misuse issues and experience of working within a similar field 
• Be an excellent communicator, both verbal and written with excellent IT skills 
• Proactive and able to work on own initiative with excellent time management and prioritising skills 
• Contribute to the overall performance of the service to ensure that contractual output targets are achieved
• Strong experience producing accurate, high‑quality reports, with exceptional attention to detail and the ability to present complex clinical and governance information clearly and reliably
• Maintain excellent communication and reporting systems with relevant regulatory bodies and the Patient Safety Team within the Local Authority
• Develop good communication networks to share learning across the region and the organisation
• Ensure that constructive, positive, and supportive relationships are maintained with relevant stakeholders

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Please note that this is a 2-stage interview for those successful to go through the initial stages.

Competency Interview:

Date: 29/04/2026 – in person

Location: Richmond House, Richmond Road, BN2 3RL (GPS postcode BN2 3FT)

Values Based Interview:

Date: TBC

Location: Online – via Teams