Criminal Justice Administrator

The best people have one thing in common.

They care.

At Change Grow Live, we're driven by the belief that we can truly impact the lives of our service users. We offer a safe, supportive environment, honoring each individual and working collaboratively to identify the best treatment and care options. Our core values - 'Be open, be compassionate, and be bold' - guide us daily as we help people reshape their lives, grow as individuals, and embrace life to the fullest.

We are seeking a dedicated Criminal Justice Team Administrator to join our dynamic team in Norfolk, to provide effective administrative support. You will offer organisational, administrative, and clerical services to the Criminal Justice team designed to contribute towards its aims and objectives.

Where: Norwich, Norfolk

Hours: Full time, 37.5 hours per week 

Salary: £25,077.00 dependent on experience (based on full time working hours, pro rata if part time)

Contract Type: Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

• Attend and accurately record minutes for meetings.
• Coordinate appointments for police required assessments and manage processes related to prison releases.
• Develop and maintain effective working relationships with professionals across the criminal justice system, including probation, prisons, courts, and police.
• Conduct audits of reports and internal data to ensure compliance and quality standards.
• Maintain accurate, comprehensive, and up-to-date records in line with service requirements.
• Handle correspondence and perform data entry tasks as needed.
• Collaborate closely with prison in-reach teams and Drug & Rehabilitation (D&R) workers to support continuity of care.
• Assist with service user onboarding by gathering relevant information and reviewing allocation processes.

About You:

To thrive in this role, we're looking for someone who has:

• Knowledge of general office procedures
• IT literacy including proficiency in word processing, excel spreadsheets and data entry
• Good interpersonal skills and a willingness to work flexibly as part of a team.
• The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
• Solid numeric skills.
• Good organisational skills
• A mature, empathetic, and non-judgmental attitude towards service users.
• Understand and have a commitment to the principles of equal opportunity and diversity.

What we will give to you:

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.

• Flexible working arrangements
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Particiaton in our organisation's Refer-a-Friend scheme

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.