Team Leader

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

We have an exciting opportunity for a Team Leader within our Outreach Team who has the skills and experience to lead a team engaging with our service users and ensuring that they access the right intervention at the right time, in a way that best meets their needs. 

You will focus on leading the team with engaging clients who have a history of rough sleeping, at risk of homelessness or housed in hostels that have a substance misuse need. You will have experience of managing a team as well as experience of engaging with individuals with multiple and/or complex needs, have the ability to build rapport, establish boundaries and demonstrate a determined approach to finding solutions.

Our team leaders cover a number of duties alongside the service, and you will need to be able to be adaptable and willing to be part of a supportive and cohesive team.

Where: Brighton and Hove

Full Time Hours: 37.5 per week  

Full Time Salary Range:  £35,220.59 - to - £37,184.91*

* Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

About the role: 

• To lead a team in identifying and establishing contact with those rough sleeping and living in Hostels and Supported accommodation, working within protocols to rapidly assist service users through street outreach and into treatment for their drug and alcohol use.
• To lead and support a team of Recovery Coordinators to identify and establish contact with entrenched drug and/or alcohol users, including those unwilling to engage with services, providing assertive outreach and supporting them to access treatment
• To carry out supervisions / appraisals / team meetings for Recovery Coordinators including the coordination of Clinical Drop Ins within the Homeless pathway, maintaining a rota, providing safeguarding advice to the team and ensuring the team are working within policies and procedures.
• To work collaboratively and build partnerships with Housing, Mental Health, Physical Health and Child and Adult Safeguarding Agencies to ensure that the team are able to access support for their clients.
• To work alongside our Street Outreach Service, coordinating our involvement to identify rough sleepers who may need treatment and support referral and processes.
• To have a good understanding of harm minimisation around drug and alcohol use and to work collaboratively with the Clinical team to establish the best and safest treatment pathway for the service users. 
• To support the team in maintaining Needle exchange provision at different locations in the city.
• Overseeing Caseload management of Recovery Coordinators such as reviewing risk assessments, harm reduction advice, provision of psychosocial interventions, support clinical interventions, cover of duty in the service and some evening and Saturday work.
• To ensure Quarterly reporting of the team is provided to the Services Manager, working within deadlines for this to happen.
• To Support the team around incident management including debriefing, recording, reporting and learning of incidents.
• To attend regular MDT meetings to ensure safety of our service users, and support in chairing the weekly Hostel and Homeless MDT.

About you:  

• Leadership and Management experience.
• Good communication, organisation, administrative, recording and reporting skills.
• Understanding of the needs of people who are rough sleeping, living in emergency accommodation and/or supported housing.
• In-depth knowledge of the following: substance misuse, alcohol misuse, mental health, homelessness, harm reduction, NSP provision and delivery of psychosocial interventions.
• Excellent knowledge of completing dynamic risk assessments, professional curiosity and build rapporting with service users whilst establishing boundaries.
• Understanding of service users who have multiple and complex needs.
• Understanding the importance of multi-agency working within a strength based, asset building approach and maintaining professional boundaries.

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• Several benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role.

Interview Dates

Please note that we have a 2-stage interview process, the expected interview dates are below:

Competency Interview: 14^th of January 2026 – In person

Values Based Interview: TBC – via Teams