Community Recovery Coordinator

We are looking for a Community Recovery Coordinator to join the team in our vibrant Norwich service.

In this role, you’ll work from our Norwich hub and also within the community, partnering with various agencies such as the hostels in Norwich to provide tailored support for individuals facing substance use challenges, particularly those with additional barriers such as physical health issues, language needs, or no recourse to public funds (NRPF). 

Please note due to the travelling involved with this role it is essential to have a driving licence and access to a vehicle.

Where: Norwich, Norfolk

Hours: Full Time, 37.5 per week 

Full Time Salary Range: £27,861.26 - £32,002.35 dependent on experience

Contract Type: Permanent 

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

• Hold a caseload and deliver specific interventions designed to reduce the harm caused by use of substances including opiates, non-opiates and Alcohol particularly to clients that have disengaged in service and at risk of being discharged from treatment.
• Follow CGL prescription policies, procedures and governance when facilitating service users access to appropriate OST or Alcohol detox were appropriate.
• Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.
• Advocate for the involvement of family members, service users, and the community.
• Serve as a voice for service users in accessing partnership services.
• Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.
• Working collaboratively with our partner agencies to reach the best outcomes for our clients, including GP's and pharmacists.
• Offer regular appointments for clients who are in temporary accommodation and community settings to maximise engagement and support.

 What we are looking for:

• Possess knowledge and experience in delivering interventions for service users affected by substances and mainly opiate use.
• Excel in both verbal and written communication, with proficient IT skills.
• Demonstrate proactive qualities, working independently with excellent time management and prioritisings skills.
• Hold a strong understanding of mental health interventions, services, and best practices.
• Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.
• Exhibit the ability to navigate change effectively, always prioritising the needs of service users.
• Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.
• Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.

What We Offer:

• 25 days of annual leave (plus bank holidays), increasing yearly for the first 5 years.
• A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.
• Participation in a contributory pension scheme.
• A wide range of benefits, including discounts for shopping, cinema, holidays, and more.
• A warm and supportive team environment.
• Extensive training, career development, and progression opportunities.
• Generous refer a friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.