Outreach Worker

Join Our Team at Change Grow Live: Lead the Way in Transforming Lives in Cambridge

At Change Grow Live, people are our foundation. We’re committed to helping individuals change direction, grow as unique individuals, and live life to its fullest. Our core values of boldness, compassion, and openness guide every choice we make, shaping our approach as we support not only the people who use our services but also our dedicated staff and volunteers.

Our Services

Change Grow Live operates two key services: Drug and Alcohol Services, and our Specialist Outreach Service. The Outreach Service in Cambridge aims to support and empower people affected by homelessness. Our ultimate objective is simple but powerful: to bring rough sleeping in Cambridge to an end, reaching a point where our services are no longer required.

The Opportunity: Reconnection Outreach Woker (12 month fixed-term) - Specialist Outreach Service

We’re excited to offer a rare opportunity to join our specialist Outreach team. Whether you are an experienced outreach worker within this sector or someone ready to take the next step in your career, we warmly invite you to apply.

As our reconnection outreach worker, you’ll be pivotal in supporting a specialist team dedicated to improving lives and creating lasting change within Cambridge and beyond. 

Location: Cambridge

Full Time Hours: 37.5 per week 

Full Time Salary Range: £27,861.26 - £32, 002.35*

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

About the role:

• Work closely with the local authority and Streets to Home Partnership to enable rough sleepers to reconnect with their district of local connection
• Establish contact with rough sleepers and beggars: working within Cambridge City protocols and partnerships to rapidly assist individuals through street outreach shifts at a variety of times and a range of locations in Cambridge City.
• Establish good working relationships with other local authorities and develop an understanding of housing solutions that don’t require a local connection.
  Identify and target Individuals who are rough sleeping, including those unwilling to engage with services by providing assertive outreach. 
• Work closely with drug and alcohol agencies to ensure that substance misusers and problem drinkers can smoothly transition their treatment to areas where they can receive associated housing support.
• Work with Mental Health Agencies to ensure that where appropriate, service users have access to services to address their mental health issues and smoothly transition this care to areas where they can receive associated housing support.
• Work proactively to ensure that service users have access to ongoing healthcare.
  Communicate effectively with rough sleepers and complete referrals to accommodation outside of the city
• To participate in all Bi-Monthly street counts.

What We’re Looking For:

• Reconnections expert: Someone that brings an innovative approach to helping people reconnect to their local area where they will find the most appropriate level of support with their homelessness.
• Experienced in Outreach and Community Support: A professional with a deep understanding of the challenges and nuances of homelessness outreach, including an awareness of social and systemic issues impacting vulnerable individuals.
• Results-Driven and Compassionate: You know how to achieve meaningful outcomes, balancing a results-focused approach with a strong sense of empathy and understanding for complex personal circumstances.
• Committed to Making a Difference: A true advocate for social change, passionate about helping others and driven by a mission to create long-term, positive impact.

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• Several benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

If you have the vision, empathy, and expertise to lead our reconnections process in this exceptional role, we would be delighted to hear from you.

For further information or any questions, please contact our Service Manager, Waq Zahid, at Waqqas.zahid@cgl.org.uk

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.