Recovery Coordinator - Intensive Support Team

Believe in People?

The best people have one thing in common.

They care.

At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options.

Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest.

An exciting role has become available for a Recovery Coordinator within our Intensive Support Team. The Intensive Support Team sits within our Severe Multiple Disadvantage (SMD) Programme, offering high level support for those that have additional barriers in accessing services. 

As a Recovery Coordinator, you will take a holistic approach in supporting people in their recovery from substance use. As part of the Intensive Support Team, your job will be to work with people to identify how we can support them better, and what we can do to create ‘equity’ in accessing support. The Project is a multi-agency approach which aligns with Birmingham’s Vision and Strategy for Adult Social Care, prioritising prevention, early intervention, and long-term wellbeing.

Location: Birmingham

Full Time Hours: 37.5 per week

Full Time Salary Range: £27,861.26 - £32,002.35 (based on full time hours, pro rata for part time) 

Contract Type: Permanent 

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

As a Recovery Coordinator with Change Grow Live, you’ll be at the heart of a dedicated Intensive Support Team, working alongside Trident and St Basils to provide wraparound support to individuals with multiple and complex needs. These may include substance misuse, mental health challenges, housing instability, and social isolation.

This is not your typical support role. You’ll be part of a dynamic, multi-agency team delivering intensive, personalised interventions that go beyond standard service provision. You’ll work closely with individuals referred by a panel, offering weekly structured support designed to build resilience, promote independence, and empower people to move forward in their lives.

About the Role:

• Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.
• Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.
• Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.
• Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.
• Advocate for the involvement of family members, service users, and the community.
• Serve as a voice for service users in accessing partnership services.
• Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.

About You:

• Possess knowledge and experience in delivering interventions for service users affected by opiate use.
• Excel in both verbal and written communication, with proficient IT skills.
• Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.
• Hold a strong understanding of mental health interventions, services, and best practices.
• Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.
• Exhibit the ability to navigate change effectively, always prioritising the needs of service users.
• Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.
• Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.

What We Offer:

• 25 days of annual leave (plus bank holidays), increasing annually for first five years.
• A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.
• Participation in a contributory pension scheme.
• A wide range of benefits, including discounts for shopping, cinema, holidays, and more.
• A warm and supportive team environment.
• Extensive training, career development, and progression opportunities.
• Refer a Friend Scheme.

Please reflect the attached Job Description and Person Specifications in your application. 

Direct applications only — we will not be engaging agencies for this vacancy. 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. 

If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you.