Services Manager

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

Join Us as Services Manager at The Base Kirklees – Make a Lasting Difference to Young Lives

The Base, Kirklees is proud to announce an exciting opportunity for a passionate and dynamic Services Manager to join our team.

We are a confidential drug and alcohol support service for young people up to the age of 21, dedicated to helping them overcome challenges and build brighter futures. Our approach is holistic, compassionate, and rooted in partnership — we work closely with local agencies to provide the best possible support to those who need it most.

Our work includes specialist one-to-one interventions, brief and targeted group sessions, outreach, training, and vital support for children and young people affected by the substance use of a loved one (Hidden Harm). We don’t just address problems — we empower young people to find stability, confidence, and hope.

As Services Manager, you will play a key leadership role within our Children & Young People’s (CYP) Leadership Team, helping to shape a society where all young people can be happy, healthy, and safe. Working in close collaboration with your Regional Head of CYP Services and the wider leadership team, you’ll provide strategic and operational leadership across all areas — from service performance and staff management to budget oversight and stakeholder engagement.

Location: Huddersfield & Dewsbury

Hours: Full time, 37.5 hours per week

Full Time Salary: £44,471.72 - £48,906.23 based on full time hours, pro rata for part time.

About the Role:

• Through values-based leadership, ensure all aspects of CYP service(s) are safe, effective, caring and responsive.
• Lead a positive learning culture that delivers continuous quality improvement across CYP services, with high levels of workforce and service user engagement.
• To have senior operational oversight for all aspects of a large multi-disciplinary CYP service, consisting of numerous different teams or projects.
• Develop and maintain a network of excellent support for CYP teams locally.
• Provide excellent line management and supervision for multiple Team Leaders or equivalent Managers.
• In collaboration with local Service(s) Managers, maintain close working relationships with local commissioning bodies, Local Combatting Drug Partnerships and other key stakeholders as appropriate.
• To lead integration with the wider CYP directorate, fostering a sense of identity, connection and support.
• Supported by your Regional Head of CYP Services, have responsibility for a large local CYP budget. This includes leading local budget setting, control and review, ensuring the delivery of cost-efficient services.
• Ensure timely and accurate reports are produced locally, that fully illustrate the difference teams are making to CYP, families & communities – for both internal and external stakeholders.
• Seek out and respond to local opportunities for strategic development, including business growth, integrated partnerships and innovation.

About You:

• Considerable experience of leading young people’s services in the health/social care field.
• Significant experience of working in/with young people’s drugs/alcohol or mental health services.
• Experience of managing contracts, service level agreements and strategic partnerships
• Experience of staff leadership and line management
• Experience of outcome and performance management, with evidence of meeting demanding targets
• Experience of producing both quantitative and qualitative reporting for a range of strategic stakeholders
• Experience of budget management
• Access to own transport.
• Ability to lead, inspire and influence
• Work effectively as a member of a team.
• An openness to learning, collaboration and embracing uncertainty

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 

• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 

• Contributory pension scheme 

• Several benefits incl. discounts for shopping, cinema, holidays, etc. 

• A friendly and supportive team 

• Training, career development & progression opportunities 

• Generous Refer-a-Friend Scheme 

If this resonates with you and you're eager to embark on a fulfilling journey with Change Grow Live, we'd be delighted to connect with you.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.