Script Base Administrator

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.   

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

As a Script Base Administrator with Change Grow Live in West Kent, you will be supporting people to help them change the direction of their life, grow as an individual, and live life to its full potential.

The West Kent Script Base Administrator position is based in the Maidstone Office although occasionally there may times when you may be required to attend and offer Administration support for the Gravesend and/or Tunbridge Wells services. You will be working in our Script Base Team office supporting the service to produce, record and distribute prescriptions to local pharmacies. You will be part of a multi-disciplinary team and offer high quality support to the Doctor and Non-Medical Prescribers (NMPs), Locality Leads, Team Leaders and Recovery Workers by maintaining local data systems and generating prescriptions and offering advice and support to pharmacy colleagues.  

Where: Maidstone

Full Time Hours: 37.5 per week  

Full Time Salary Range: £25,077.00- £26,502.53

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

About the role: 

• Be the first point of contact within the service 
• Provide organisational, administrative, and clerical services to the team designed to contribute towards its aims and objectives 
• Ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary 
• Complete effective processing of correspondence/data entry as required. 
• Minute take at partnership and clinical meetings as required 
• Collate, monitor, and report data/information and statistics as required 
• Carry out photocopying as required 
• Ensure that all admin, record-keeping, and communication within the project are maintained 

About you: 

• Knowledge of general office procedures 
• IT literacy including proficiency in word processing, excel spreadsheets and other MS applications 
• Good interpersonal skills and a willingness to work flexibly as part of a team 
• The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary 
• Confident and effective communication skills, both verbally and in writing and solid numeric skills 
• Excellent organisational and time management skills 
• Able to take responsibility for your own personal development, identifying personal training needs and participating in regular supervision and appraisal 
• Be flexible to work across operational sites as required 
• Minute taking experience would be an advantage 

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service 
• Flexible working arrangements 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.