Floating Support Worker

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.   

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

We are looking for an enthusiastic and friendly person to join our team as a Floating Support Worker. In this role you will support a caseload of service users, ensuring that each client is provided with person centred support and is empowered to make positive changes in their lives. You will support service's users in maintaining their tenancies where issues have arisen and support those that are homeless (but not street homeless) in finding accommodation that suits their needs. You will also support those moving from temporary accommodation into suitable new tenancies.

You will work within service user’s homes and in the community, providing advice and support and ensuring they are able to access health care and improve their mental and physical health; sustain their housing; accessing appropriate benefits and financial support; access work, training, and other opportunities; be active in their community and develop strong support networks to support their ongoing recovery. You will have excellent communication skills with a keen interest in supporting people to maximise their independence and recovery. Above all we are looking for inspirational, committed individuals who have a genuine desire to work with a person-centred approach to support people to transform their lives.

Where: Nottinghamshire, County Wide

Hours: Full time, 37.5 hours per week

Full Tine Salary: £27,861.26 - £32,002.35 dependent on experience (bsed on full time hours - pro rata if part time)

Contract Type: Fixed term until 31st March 2026

Key Activities:

• Managing a caseload of service users
• Develop and maintain excellent working links/partnerships with community agencies and resources, including housing providers, training and educational providers
• Work alongside Recovery Coordinators to support service users to access housing and/or maintain their tenancy
• Work alongside Recovery Coordinators to support service users into education and training and other opportunities within the community
• To identify and pro-actively support access to a comprehensive range of resources to support recovery within the community
• Providing outreach support and guidance, empowering people and providing them with the skills and confidence to be able to maintain and continue to make positive life choices
• Advocate for individuals in a multi-agency setting where needed

About you: 

• An understanding and knowledge of the harmful effects associated with drug and alcohol use in relation to health, social welfare, housing, employability, and personal relationships.
• An understanding of the impact that substance misuse has on individuals’ ability to access other services and support.
• Minimum of 12 months experience of facilitating successful tenancy sustainment and working to achieve positive community connections.
• Knowledge of local Registered Social Landlords and tenancy issues that affect our service user group
• Knowledge of local services and relevant interventions to support and sustain recovery especially related to training and education.
• Knowledge of benefits and applying for benefits in a supportive role.
• A clear understanding of confidentiality, safeguarding and boundaries. Knowledge of referral pathways for safeguarding concerns.
• Ability to motivate and empower service users to engage in their recovery and make alternative life choices
• Experience of providing outreach support
• Experience of delivering person centred care
• Experience of effective partnership working 

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service Capped at 30 days
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Protected CPD time
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Refer a friend scheme

Please read attached Job Description and Role Specifics for a more detailed outline of responsibilities and Person Specification 

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.