Clinical Administrator

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for a Clinical Administrator to contribute to the development and ongoing success of the CGL service. We are looking for someone who is motivated, enthusiastic, committed and driven in order to meet the expectations of this challenging role. The successful candidate will have responsibility for the production of prescriptions. They will also provide effective administrative support, and will offer organisational and administrative services to the team to contribute towards its aims and objectives.

This is an excellent opportunity for an Administrator looking to develop their career with a charity dedicated to your personal and professional development.

Where: Peterborough

Full Time Hours: 37.5 per week

Full Time Salary: £25,077.00 - £26, 502.53 depending on experience (Pro Rata for part time hours)

Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

About the role:

• To support the service in processing and batch printing of all FP10 Prescriptions for posting as per service protocol. 
• Liaising with all pharmacy stakeholders and making sure the service operates within contractual requirements and enables timely and accurate issuing of all Prescriptions to our clients.
• Responsible for maintaining and updating local and central databases, and provide timely and accurate data and information for all external and internal stakeholders.
• Be expected to record data and information in order that the service operates within contractual, administrative, financial requirements and CQC clinical standards.
• To support the rest of the administrative team with management, ordering of supplies, invoicing, telephone, building management, support of telecommunication and IT systems to ensure that substance users consistently receive high quality services.
• work flexibly within an agreed number of hours to maintain the most appropriate level of service provision.
• To provide advice, information and reports clearly and concisely via the most appropriate channel [e.g. verbally, in writing, telephone, e-mail etc.] whilst being sensitive to the needs of the audience [e.g. service user, professional etc.]
• Maintain accurate and comprehensive records / data collection on clients, as required by CGL Management, NDTMS, PHE performance frameworks and reporting requirements.

About you:

• Knowledge and experience of general office procedure and administrative duties
• IT literacy including proficiency in data collection systems
• Expertise in working with Word, Excel, and other IT packages
• Experience of maintaining simple databases and other data management systems
• Excellent interpersonal skills
• Excellent organisational skills
• Sound numerical skills
• Experience of working as part of a multi-disciplinary team.
• IT literacy including proficiency in data collection systems (e.g. DIRDET)
• Experience of developing data processes and systems

Please read attached Job Description for a more detailed out line of responsibilities and personal specifications

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you.

The successful candidate will be required to undergo a basic DBS check.