Clinical Administrator

Change Grow Live is a charity committed to the belief that we can positively impact the lives of our Service Users. We offer support and respect in a safe environment, treating each user as an individual and working collaboratively to discover the right treatment and care options.

Our core values – 'Be open, be compassionate, and be bold' – guide our team members daily in achieving our mission of empowering individuals to transform their lives, fostering personal growth, and embracing life to its full potential.

An exciting opportunity has arisen within the borough of Newham to recruit a Clinical Administrator to support the work of this team.

The post-holder will be required to provide Clinical Administration support to the CGL-Newham services. This exclusively involves management of all batch printing and processing all FP10 prescriptions for the CGL-Newham.

Full time salary: £25,077.00 Based on full time hours, pro rata for part time hours

Hours: Full time, 37.5 hours per week

Location: Southwark

Allowances: £4133.14 Inner London Weighting (pro rata if part time)

Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

About the role:

You will be an integral member of a multi disciplinary team based in CGL-Newham

Amongst other duties, the two primary functions of the role are:

1)    To support the service in processing and batch printing of all FP10 prescriptions for posting as per service protocol.  This will involve liaising with all pharmacy stakeholders in Newham and making sure the service operates within contractual requirements and enables timely and accurate issuing of all prescriptions to our clients. The post holder will be responsible for maintaining and updating local and central databases, and provide timely and accurate data and information for all external and internal stakeholders. The post holder will be expected to record data and information in order that the service operates within contractual, administrative, financial requirements and CQC clinical standards.

2)    To support the rest of the Administrative team with management, ordering of supplies, invoicing, telephone and reception / minute taking duties, building management, support of telecommunication and IT systems to ensure that substance users consistently receive high quality services.

You will be required to work flexibly within an agreed number of hours to maintain the most appropriate level of service provision.

What We're Looking For:

• Curiosity, excellent listening skills, and a flexible approach.
• Strong organisational skills with the ability to remain calm under pressure.
• Enjoyment in paperwork and data inputting, with a keen eye for detail.
• A commitment to our values of being compassionate, open, and bold.

Why Join Us:

• Every day is unique, and you'll work with individuals dedicated to making a positive impact.
• Collaborate with a diverse team focused on changing lives.
• Contribute to a supportive and compassionate work environment.
• Opportunities for professional growth and development.

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.

• Paid 'Wellness' hour each week, along with a 'Wellness' hub and Employee Assist Programme.
• Contributory pension scheme.
• Various benefits, including discounts for shopping, cinema, holidays, etc.
• Refer a friend scheme with generous vouchers for successful candidates.