Data Analyst

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for a Data Analyst at our Swindon Service who has the skills and experience to play an integral part in supporting the team in our mission, proving data and administrative support to our teams enabling them to focus on delivering our services, ensuring our service users receive the help and support they need to achieve their goals.

It is essential that the performance of our services is appropriately reflected in both internal and external performance data. To this end, the data analyst post will hold responsibility for overseeing the efficient collection and analysis of data for all services within the treatment system.

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

About the Role:

• Ensure data processes and systems are efficient, effective and meet the needs of all stakeholders.
• Develop and maintain prediction and tracking systems for performance.
• Develop and provide financial information in relation to contract requirements.
• Recognise and understand key performance indicators and prepare regular data quality and
  performance reports to respective teams and stakeholders.
• Conduct data analysis to discover useful insight and valuable information and provide creative
  suggestions to make changes in service delivery where needed.
• Undertake data analysis to ensure activity, performance and all other reporting needs are met.
• Interpret and make use of internal and external reports and ensure activity is appropriately
  reflected.

The Data Anylist will also be resposible for the line management and support of the Swindon Administration team.

About the role:

• Knowledge of NDTMS processes.
• Highly IT literate with particular expertise in the use of Excel and Word.
• Ability to analyse complex datasets.
• Experience of report writing.
• Ability to manage performance monitoring frameworks.
• Experience of using client case management systems/databases.
• Experience of using national reporting systems, such as DAMs and DIRDET.
• An excellent understanding of both the technical and human dimensions of data collection
  processes.
• A willingness to work flexibly to ensure deadlines are met.
• An ability and willingness to work independently and as part of a team.
• Commitment to personal and professional development.

What we will give to you:

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
• Flexible working arrangements
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Participation in our organisation's Refer-a-Friend scheme

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.