Senior Administrator

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.   

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

We currently have an internal vacancy for a Senior Administrator and are looking to appoint a dynamic and energetic individual to join our team of experienced administrators.

The role also involves supporting and managing our administration team.

The successful candidate will have experience in an administrative role with good IT skills including Microsoft Office and Excel. You will have excellent communication and organisational skills and will provide support across the many hubs in our Service to ensure the day to day delivery is achieved.

Where: Stockton-On-Tees

Hours: Full Time, 37.5 per week

Full Time Salary: £27,132.98- £28,692.82 dependent on experience, pro rata for part time hours

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

About the role:  

• Provide high quality leadership – Deliver supervision, appraisal, welfare support and performance support to an identified cohort of administrators and receptionists, which may include volunteers and students as appropriate.
• Promote service development - Contribute towards the development of and oversee the implementation of operational policies to ensure that services are effectively delivered to a high standard.
• Manage Health and Safety – Oversee the completion of regular health and safety checks and audits as well as being responsible for any remedial actions required to maintain legal obligations, reporting any concerns to the services manager immediately.
• Maintain safe and comfortable premises – oversee the management and maintenance of the premises, including repair works, cleaning, waste management, stock control and management of assets within the environment.
• Support financial management – by having oversight of all invoices, petty cash and spending to support budget management.
• Ensure safe and effective prescription generation and security – by ensuring CGL policies in relation to prescriptions are adhered to, that staff are competent in their roles and that systems are in place to ensure all prescriptions are accurately generated, stored, distributed and recorded.

About you:

• Excellent IT skills including Microsoft Office, Teams, Share Point and Excel
• Excellent communication and interpersonal skills
• Excellent organisational and time keeping skills
• A flare for building relationships with all stakeholders who come into our service.
• Audit completion (Desirable not necessary and training can be provided)
• Minute taking experience (Desirable not necessary and training can be provided

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service (capped at 30 days).

• Flexible working arrangements 

• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 

• Contributory pension scheme 

• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 

• A friendly and supportive team 

• Training, career development & progression opportunities 

Please ensure you complete all aspects of the Person Specification within the application section "how you meet the criteria for the role" 

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (www.gov.uk) 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Direct applications only — we will not be engaging agencies for this vacancy.