Recovery Worker

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

An exciting opportunity has arisen within Spectrum for you to join a dynamic team committed to supporting people with drug and/or alcohol issues on their recovery journey. As a Single Point of Contact Recovery Worker with Change Grow Live you’ll liaise with people who use our services, helping them get to where they want to be.

The post holder will work as part of the SPOC team, providing a single point of contact for all communication into Spectrum. The SPOC Team will work on a rota ensuring the service is fully operational 6 days per week, with service hours being Mon and Sat 9am-5pm and Tues-Thurs 9am-7pm.

The SPOC will provide a combination of telephone triage, advice and brief intervention, onward signposting to universal services across Hertfordshire, as well as handling communication and enquiries from a wide range of professionals and partner organisations.

Where: Stevenage

Full Time Hours: 37.5 per week 

Full Time Salary Range: £27,861.26 - £32,002.35 (based on full time hours, pro rata for part time) 

Allowance: Outer Fringe £694.25

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

About the role: 

• Supporting service users from point of entry into the service and through their treatment/recovery journey 

• Providing screening, assessment, and recovery planning and onward referral 

• Reducing drug and alcohol related harm to service users and the wider community 

• Promoting carer, service user and community involvement 

• Providing advocacy for access to partnership services 

About you: 

• Have a strong understanding of substance misuse issues and experience of working within a similar field 

• Be an excellent communicator, both verbal and written with good IT skills 

• Proactive and able to work on own initiative with excellent time management and prioritising skills 

• Have a good working knowledge of mental health interventions, services, and good practice 

• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders 

• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards 

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 

• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 

• Contributory pension scheme 

• Several benefits incl. discounts for shopping, cinema, holidays, etc. 

• A friendly and supportive team 

• Training, career development & progression opportunities 

• Generous Refer-a-Friend Scheme 

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (www.gov.uk) 

If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you.