Outreach Worker

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

The Integrated Rough Sleeping Support Serivce was commisoned by the London Borough of Newham in September 2021 to engage street-based rough sleepers. Within the service we have a plethora of support services that jointly work to alleviate our clients homelssness.

We have an exciting opportunity for an Outreach Worker who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. 

Where: Newham

Full Time Hours: 37.5 per week

Full time Salary Range: £27,861.26 - £32,002.35 Dependent on experience, pro rata for part time hours

Allowance: £4133.14 Inner London Weighting, pro rata 

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About the role:

• To engage with a range of individuals who have adopted ‘ street-based living’ including rough sleepers and beggars with a view to engaging them in appropriate services and moving them into more settled lifestyles.
• Deliver targeted outreach, engaging with clients that may face barriers to treatment
• Increase service user choice, service user involvement and empower service users to maintain sustainable change; working collaboratively and proactively to ensure that services are fully co-ordinated and are working collectively towards the achievement of goals and positives outcomes for each individual client.
• To build and develop service users’ personal strengths and social networks in the UK and/or in the individual’s country of origin.
• To provide a range of flexible and effective interventions to engage with hard to reach service users.
• Going on outreach shifts; these include in all weathers on early mornings, nights, and weekends.
• Providing screening, assessment, and recovery planning and onward referral
• Engaging with individuals experiencing rough sleeping and people involved in street-based activity.
• Reducing drug and alcohol related harm to service users and the wider community
• Promoting carer, service user and community involvement
• Working with partner agencies to support people using services to access accommodation, physical and mental health services, substance use services, benefits etc.
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination 

About you:

• Have a strong understanding of complex substance use and have experience of working within a similar field.
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills.
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders.
• Ability to manage change successfully in a way that prioritises the needs of service users.
• Work flexibly and be prepared to work some evenings and weekend where necessary
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others.

What we will give to you: 

• 25 days holiday (+ bank holidays), increasing annually for the first five years.
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a Friend Scheme

Please ensure you fully complete the personal statement in the screening questions, outlining how you meet the person specification and job criteria.   

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (www.gov.uk)

If you are passionate, eager to learn and develop your skills in working with individuals who need support in relation to their drug and alcohol use – then this might be a perfect opportunity for you!