Housing Officer

Seeking a Residential Housing Support Recovery Worker

Be a part of something life-changing.
At Change Grow Live, we believe everyone deserves the opportunity to change their direction, grow as individuals, and live life to its full potential. We’re a charity that puts people first—whether that’s the individuals we support or our incredible colleagues.

We’re currently looking for a compassionate and organised Residential Housing Support Officer. Be a part of something life-changing. At Change Grow Live, we believe everyone deserves the opportunity to change their direction, grow as individuals, and live life to its full potential....

As a key member of the team, you’ll support residents in building independence, maintaining abstinence, and preparing to move on to longer-term housing. You’ll also help manage the practical elements of supported housing—from tenancy agreements and rent accounts to health and safety and maintenance.

This role is ideal for someone with a background in supported housing or recovery services, who is ready to bring their skills, empathy, and energy to a team that’s transforming lives every day.

Location: Folkestone and Canterbury

Full Time Hours: 37.5 per week

Full time Salary Range: £27,861.26 - £32,002.35 (Dependent on experience, pro rata for part time hours).

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About the role:

This is a varied and rewarding role where no two days are the same. You’ll be working closely with residents to support their recovery and promote independent living in a safe, stable environment. You’ll provide person-centred keywork support while also managing tenancy agreements, rent accounts, and coordinating housing benefit applications.

You’ll also:

• Carry out regular health & safety and property checks

• Liaise with maintenance teams and external housing bodies

• Support residents in accessing move-on housing and community resources

• Work as part of a passionate team who are driven by compassion and hope

This role is based across our Folkestone and Canterbury projects.

About you:

You’ll be someone who is committed to empowering people on their recovery journeys and confident working in a structured housing environment. You’ll bring both compassion and practicality, with a strong understanding of housing legislation, welfare benefits, and health & safety compliance.

We’re especially looking for people who have:

• Experience in supported accommodation, housing management, or social housing

• Knowledge of tenancy agreements and rent arrears processes

• A flexible approach and strong team ethic

• Experience in substance misuse, social care, or recovery work (desirable)

• The ability to travel between Folkestone and Canterbury as needed

What you’ll get from us:

• 25 days holiday (+ bank holidays), increasing with service

• Paid ‘Wellness Hour’ every week

• Access to our Employee Assistance Programme and Wellness Hub

• Training and career development opportunities

• Discounts for shopping, cinema, holidays and more

• A friendly and supportive workplace where your voice matters

• Refer a Friend scheme

Join a team that helps people rebuild their lives.

We’re proud to be a values-led organisation and an inclusive employer. We actively welcome applicants from all backgrounds, cultures, identities, and lived experiences. If you’re passionate about making a difference and committed to creating safe, inclusive spaces where people can thrive, we’d love to hear from you.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Interviews will be held on 14th of October 2025