Community Pharmacy Liaison Lead

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

Are you passionate about building partnerships and making a tangible difference in people’s lives around the Gateshead area?

We are seeking a dynamic and driven Community Pharmacy Liaison Lead to join our Gateshead services at Change Grow Live. In this pivotal role, you will champion the use of community pharmacies to promote positive health outcomes for service users, while managing key relationships with the Local Pharmaceutical Committee (LPC), individual pharmacies, and wider agencies. Acting as the main point of contact for all pharmacy-related matters, you will also support our internal teams with your expert knowledge. From delivering impactful training and bespoke events to ensuring robust incident reporting and managing quarterly pharmacy activity reports and payments, your leadership will help shape effective, community-centred care.

If you’re committed to collaborative working and driving innovation in health support services, we’d love to hear from you.

Where: Gateshead

Hours: Part time, 22.5 per week

Salary: £32,002.35 - £34,214.21 Dependent on experience, (Based on full time hours, pro rata for part time).

Contract Type: Fixed Term until 31st March 2026

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About the role: 

• Act as the primary point of contact with the LPC and local pharmacies ensuring that there is regular and good quality communication with these partners.
• Promote the work of Change Grow Live locally and ensure the use of pharmacies is maximised to promote healthy outcomes for our service users.
• Expand the network of pharmacies offering services to ensure good coverage locally.
• Use PharmaOutcomes and other systems to collect and collate data.
• Support in ensuring that pharmacies receive payments for their activities.
• Completing audits of Service Level Agreements.

About you:

• Knowledge and understanding of drug and alcohol issues and experience of working within a related field.
• Knowledge and understanding of the role of pharmacies in the drug and alcohol treatment provision.
• Strong interpersonal skills, and the ability to build meaningful and productive relationships with other agencies
• Experience of working in an outcomes-focussed environment, and working with multiple demands.
• High level of competence in analysing data sets, and communicating there meaning.

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” pro rata
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• Eye test vouchers
• Cycle to Work Scheme
• Several benefits incl. discounts for gym memberships shopping, cinema, holidays, cycling, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme.  

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. 

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (www.gov.uk)