Foreign Nationals Outreach Worker

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

We have an exciting opportunity for a Foreign Nationals Outreach Worker who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. 

The Homeless & Rough Sleeper project works with service users with substance misuse, who are experiencing rough sleeping, or at risk of homelessness. 

We are looking for a compassionate, empathetic and proactive individual who can lead on engaging EU Nationals to work with services and achieve positive outcomes for those they are supporting. The successful post holder will be able to communicate effectively with service users from at least two other EU member states (Czech, Slovakian, Lithuanian, Polish, Latvian, Hungarian, Romanian)

No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. 

Where:  Peterborough

Full Time Hours: 37.5h per week 

Full Time Salary: £27,861.26 - £32,002.35 dependent on experience, pro rata for part time hours

Contract Type: Fixed term ending 31st March 2026

Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

This role will report to the Homeless & Rough Sleepers Team Leader within the Homeless & Rough Sleepers project at Aspire Peterborough. You will hold a caseload of Foreign Nationals who are experiencing rough sleeping and substance misuse issues. You will work in collaboration with internal teams to support service users to progress in their recovery, whilst working with partner agencies such as; Housing, Dual Diagnosis Mental Health, Counting Every Adult and Light Project Peterborough, to support service users with complex needs. 

About the role: 

• Engage with Foreign Nationals who are rough sleeping or begging by participating in street-based outreach sessions at various times of the day and night
• Hold a small caseload of service users who are known to the Street Outreach/Street Support Team
• The Foreign Nationals Outreach Worker will act as the main coordinator providing comprehensive assessments
  and coordinating a resettlement plan by liaising with relevant agencies
• Providing screening, assessment, and recovery planning and onward referral 
• Reducing drug and alcohol related harm to service users and the wider community 

• Providing advocacy for access to partnership services 
• To complete planned outreach with partner agencies to rough sleeper encampments and offer support to any individuals who require support
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination 
• To work with the Police, the Home Office and anti-trafficking agencies when necessary to address issues relating to exploitation and trafficking

About you: 

• Have a strong understanding of substance misuse issues and experience of working within a similar field 
• To be able to communicate effectively with service users
  from at least two other EU member states (Czech, Slovakian, Lithuanian, Polish, Latvian, Hungarian, Romanian)

• Proactive and able to work on own initiative with excellent time management and prioritising skills 
• Knowledge of services available in various countries of origin.
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders 
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards 

• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others 
• Experience of working with people who have been trafficked or victims of modern-day slavery

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• Several benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme and receive £250 in vouchers if candidate is successful. 

Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications 

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (www.gov.uk)

If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you.