Recovery Coordinator - Healthcare Connector

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. With this role you’ll be working as part of the Coventry team, based in our Change Grow Live hub and community venues.

This is an exciting and unique opportunity to be part of the Community Respiratory Clinic, an innovative project funded by the Integrated Care Board (ICB). The project is paving the way for tackling health inequalities and bringing care to the most vulnerable in society. By delivering care to individuals who often do not engage with primary or secondary healthcare, we aim to increase early diagnosis of respiratory conditions and reduce drug-related deaths.

You’ll work closely with nurses, clinicians, recovery coordinators, and partner organisations to ensure individuals receive the right support at the right time. From taking vital signs to supporting referrals into primary and secondary care, your work will be hands-on and impactful.

Location: Coventry 

Full Time Hours: 37.5 per week

Full Time Salary: £27,861.26 - £32,002.35 dependent on experience, pro rata for part time hours 

Contract Type: Fixed term for 24 months from start date 

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

As a Healthcare Connector, you’ll play a vital role in promoting healthier lifestyles and improving access to healthcare for our service users. You’ll coordinate and support the delivery of health and wellbeing interventions, including clinics and screenings, helping individuals overcome barriers to accessing care and addressing health inequalities.

About the role:

• Coordinate, and support the day-to-day delivery of health and wellbeing interventions and health clinics at the Change Grow Live Coventry hub and associated community venues.
• Support service users in accessing treatment and clinical interventions
• Ensure that service users receive high-quality health and recovery interventions
• Undertake initial physical and mental health screening for people
  accessing our services and ensure appropriate signposting/referral to primary care or secondary care health services for identified health issues
• Following training and competency sign-off undertake interventions such as blood pressure, pulse, temperature monitoring, height and weight recording, and ECGs for service users as indicated or requested

About you: 

• Have a strong understanding of substance misuse issues and experience of working within a similar field 
• Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. 
• Be an excellent communicator, both verbal and written with good IT skills 
• Proactive and able to work on own initiative with excellent time management and prioritising skills 
• Have a good working knowledge of mental health interventions, services, and good practice 
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders 
• Ability to manage change successfully in a way that prioritises the needs of service users 
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards 
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others 

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• Several benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Generous Refer-a-Friend Scheme 

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (www.gov.uk) 

If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you.