Volunteer and Peer Mentor Coordinator

We’re excited to be recruiting a paid Volunteer and Peer Mentor Coordinator to join our busy Gateshead Young People’s Service.

In this role, you’ll champion inclusion, amplify the voices of people and communities, and make sure feedback directly shapes the way we deliver support in Gateshead.

At Change Grow Live, volunteers and peer mentors are at the heart of everything we do. They bring energy, compassion, lived experience, and fresh perspectives that make our services stronger and more responsive to the people we support.

We thrive by recruiting for success and recognising effort. We are safe, healthy, agile, and flexible. Together as a team, we are learning, developing, and growing — identifying future talent and leaders to deliver lasting change. Everyone at Change Grow Live experiences a true sense of belonging, where every voice counts. We are inclusive, we engage and connect at all levels, and we create the conditions for success for people who work and volunteer with us.

Where: Gateshead

Full Time Hours: 30 per week

Full Time Salary*: £27,861.26 - £32,002.35 dependant on experience (based on full time hours, pro rata for part time hours)

Contract: Fixed Term contract until 31st of October 2027

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About the Role:

As a Volunteering & Peer Mentor Coordinator, you will play a key role in shaping and leading our local volunteering and peer mentoring offer. You’ll work alongside service managers, colleagues, and people with lived experience to design and deliver opportunities that add real value to our services.

This is a dynamic and rewarding role where you will:

• Recruit, train, support and coordinate a diverse team of volunteers and peer mentors.
• Develop and embed a volunteering strategy that enhances services and meets the needs of our community.
• Support and promote meaningful service user involvement, ensuring lived experience shapes everything we do.
• Create opportunities for learning, growth and leadership through structured training and supervision.
• Build partnerships with local organisations to attract volunteers and expand our networks.
• Coordinate events, forums, and service user bulletins, ensuring voices are heard, valued, and acted upon.

About You

We’re looking for someone who is:

• Experienced in recruiting, training and supporting volunteers.
• A strong communicator with excellent organisational skills.
• Empathetic, inclusive, and committed to working in a values-led way.
• Confident delivering learning and training to others.
• Able to build positive relationships with colleagues, volunteers, and service users alike.
• Passionate about promoting the voice of lived experience and creating opportunities for people to thrive.

What We Offer

At Change Grow Live, we believe in creating the right environment for everyone to succeed. That means:

• 25 days holiday (+ bank holidays), rising with service.
• A paid weekly “Wellness” hour, plus access to a wellbeing hub and Employee Assistance Programme.
• A contributory pension scheme.
• Discounts on shopping, cinema, holidays and more.
• A friendly, supportive team culture where everyone belongs.
• Ongoing training, development and progression opportunities.
• A generous Refer-a-Friend scheme.

If you’re ready to help shape the future of volunteering and peer mentoring at Change Grow Live, and to create spaces where people can grow, lead, and make a difference, we’d love to hear from you.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK