Healthy Living Café Lead

At Change Grow Live (CGL), we believe in providing compassionate, person-centered support to those facing challenges with substance use. Every individual’s journey is unique, and we are committed to offering care that respects dignity, promotes well-being, and empowers people to make positive changes in their lives.

As a Healthy Living Café Lead, you’ll play a key role in creating a welcoming atmosphere at Simon’s Café, supporting its daily operations and ensuring an inclusive environment for both the public and service users. You will oversee a team of sessional staff and volunteers, manage budgets and inventories, ensure compliance with health and safety regulations, and work collaboratively with internal and external partners to promote the café as a vital wellbeing resource within the community. This role requires strong leadership, operational insight, and a passion for creating supportive, welcoming environments that promote positive mental health and social connection.

Location: Coventry

Part Time Hours: 30 per week
Full Time Salary: £27,861.26 - £32,002.35 (pro rata for part time)

*Please note: full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About the Role

As a Healthy Living Café Lead, you’ll play a key part in creating a warm, supportive environment in our community café. You will:

• Supervise and coordinate Café staff volunteers

• Create a friendly and inclusive atmosphere for the public and service users

• Help coordinate volunteer rotas and café activities

• Facilitate or support ‘Five Ways to Wellbeing’ group sessions

• Maintain high standards of cleanliness and food hygiene

• Monitor stock, support ordering, and manage food and drink presentation

• Handle cash transactions and support with basic admin tasks

• Promote teamwork and take part in learning and development opportunities

About You

We’re looking for someone friendly, reliable, and passionate about community wellbeing. Ideally, you will have:

• Experience in a café, hospitality, or customer service environment

• A warm and approachable attitude, with strong people skills

• Leadership Abilities: Demonstrated leadership capabilities with the ability to motivate and guide a team.
• Experience in staff training, scheduling, and performance management.

• Confidence working in a team and supporting others

• Good organisational skills and attention to detail

• Basic food safety knowledge and experience handling food and drink

• NVQ Level 1 in hospitality & catering (or willingness to work towards it)

• A genuine passion for creating a positive experience for others

What We Offer:

• A supportive and inclusive team culture.
• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
• A weekly wellness hour, plus access to an Employee Assistance Programme.
• Access to a pension scheme and shopping, cinema, and holiday discounts.
• Training and career development opportunities.
• Refer a Friend Scheme

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (www.gov.uk)

If you’re passionate about making a difference and supporting people to take control of their health and recovery, we’d love to hear from you!