Homeless Street Outreach Worker

Join Camden’s Routes off The Street (RTS) Service – Outreach Worker

At Change Grow Live, we are passionate about making a real difference in the lives of those experiencing homelessness. Camden’s Routes off The Street (RTS) delivers an integrated approach, combining assertive street outreach with a multi-agency hub.

This innovative service provides tailored support pathways for individuals experiencing rough sleeping or involved in street-based activity in the borough.

We are now recruiting a committed individual to join our dynamic and experienced Camden Routes off The Street team, based in the heart of Camden Town. This is your opportunity to make a meaningful impact and be part of a service that delivers real change.

As an Outreach Worker within the RTS team, you will play a key role in supporting individuals to move off the streets and towards stable housing.

Please note: This role will require you to walk for extended periods to conduct street outreach and provide direct support. This role involves working weekends, evenings, and early mornings as part of the outreach support provided to those in need. 

Additional Information:

Location: Camden

Hours: Full-time (37.5 hours per week)

Yearly Full Time Salary Range: £27,861.26 - £32,002.35 (pro rata for part time hours)

London weighting Allowance: £4,133.14

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Key Responsibilities:

• Build trusting relationships with individuals experiencing rough sleeping or involved in street-based activity.
• Conduct outreach shifts across the borough, engaging with individuals in all weathers, including mornings, nights, and weekends.
• Support individuals to access accommodation, physical and mental health services, substance use support, benefits, and more.
• Empower individuals by amplifying their voices, ensuring they are heard and supported in expressing their needs and strengths.
• Work closely with partner agencies, collaborating to provide comprehensive support.
• Accurately record all interactions with individuals and other professionals to ensure a clear and coordinated approach.

Who We Are Looking For:

We are seeking compassionate, resilient, and proactive individuals who are dedicated to making a positive difference in the lives of those experiencing homelessness.

To excel in this role, you will:

• Bring experience in supporting individuals with complex needs, including homelessness, mental health, and substance use challenges.
• Be comfortable working both independently and as part of a dynamic team, with a proactive attitude toward solving challenges.
• Experience  in engaging and supporting individuals with multiple and complex needs.
• Be a skilled communicator, able to engage and build trust with people from diverse backgrounds, helping them navigate services and make positive changes in their lives.
• Have a strong understanding of homelessness issues and be able to work collaboratively with a range of partners to support individuals in crisis.
• Approach every situation with empathy, flexibility, and a focus on empowering those you support to achieve their goals

Why Work with Us:

What We Offer:

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years.
• A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.
• Participation in a contributory pension scheme.
• A wide range of benefits, including discounts for shopping, cinema, holidays, and more.
• A warm and supportive team environment.
• Extensive training, career development, and progression opportunities.
• Generous refer a friend scheme.

**If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role.

You can find out more here Skilled Worker visa: Overview - GOV.UK (www.gov.uk)