Entry into Service (EiS) Engagement Worker

At Change Grow Live, we are a passionate charity committed to empowering individuals to make meaningful changes in their lives. Our mission is to provide support, respect, and compassion in a safe and inclusive environment. We treat every individual as unique, working alongside them to discover the right treatment and care options to help them thrive.

About the Role
We’re looking for an Engagement Worker who is resilient, adaptable, and motivated to make a real difference. In this role, you’ll work with individuals facing substance misuse challenges, helping them access the right support and interventions at the right time. No two days will be the same, and you’ll have the chance to build meaningful connections and create life-changing opportunities for the people we support.

Key Responsibilities:

• Engage with individuals experiencing substance misuse challenges, offering advice, support, and recovery-focused interventions.
• Conduct personalised assessments to identify the best pathways for structured treatment.
• Coordinate clinical assessments with the nursing team as needed.
• Liaise with partner agencies to ensure seamless service user engagement.
• Deliver robust harm-reduction advice and brief interventions during the triage process.
• Maintain and update the referral-in spreadsheet.
• Proactively manage any safeguarding concerns that arise during the triage process.

About You
We’re seeking a proactive and compassionate individual with:

• A solid understanding of substance misuse and experience in a similar field.
• Excellent communication skills, both verbal and written, with strong IT proficiency.
• The ability to work independently, manage time effectively, and prioritise competing demands.
• A flexible approach, with the capacity to occasionally work late evenings.
• A willingness to conduct home visits where needed, making a valid driver’s license an advantage.
• Knowledge of mental health interventions and best practices.
• A team-oriented mindset, with the ability to collaborate with diverse professionals and stakeholders.
• A commitment to safeguarding and adherence to information governance processes.
• A drive for continuous learning and professional growth, including supporting the development of colleagues.

What We Offer
At Change Grow Live, we believe in taking care of our team so they can focus on what they do best. We offer:

• 25 days holiday (+ bank holidays), increasing with length of service (capped at 30 days).
• A paid wellness hour each week, access to a wellness hub, and an Employee Assistance Programme.
• A contributory pension scheme.
• A range of benefits, including discounts on shopping, cinema, holidays, and more.
• A friendly and supportive team environment.
• Training and development opportunities to help you progress in your career.
• A refer-a-friend scheme with generous vouchers for successful referrals.

Our Values
We live by our core values: Be open, be compassionate, and be bold. These values guide us in our mission to help people change the direction of their lives, grow as individuals, and reach their full potential.

If you’re someone who thrives on connecting with people, takes challenges in stride, and is passionate about making a difference, we’d love to hear from you.

Join us in creating positive change—one life at a time.