Outreach and Engagement Team Leader

Are you looking for a new exciting role where you can genuinely make a difference?

Yes?

Then this role is for you!

CGL Newham Rise supports Newham residents aged 11+ who are either struggling with their own, or a loved one’s drug and/or alcohol use. By providing a variety of interventions, we support close to 2000 people a year in treatment, empowering them to achieve their recovery goals and live healthier, happier lives.

The role of Outreach and Engagement Team Leader is an exciting one and no day is the same. Leading a team of workers who each specialise in a different pathway, your team has a couple of different aims; facilitating increased access to treatment by being based in community satellites across the borough, e.g. hospital,  mental health services and homelessness services and providing a quality service to the people they support.

You will work closely with the wider multidisciplinary team and have operational oversight of a number of different professional relationships within the borough. CGL Newham Rise is an established service but there are always opportunities to innovate and nurture new connections to ensure we are accessing as many people who need us in the borough as possible.  

On a day-to-day basis, you will be based across our 3 treatment hubs providing 1-1 support and advice to your team, and the wider CGL Newham team. You will support your team with professional development and contribute towards the service’s overall objectives.

Full time Hours: 37.5 per week

Full Time Salary Range: £34,700.09 - £36,635.38 dependent on experience, pro rata if part time hours

Allowance: £4072.06 Inner London Weighting, Pro rata

Contract Type: Permanent

About the role: 

• Operational line management of a team of staff which includes supervision (with reflective practice), appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles
• Empowering staff to promote hope, empowerment, choices, control and opportunities that assist service users reaching their full potential as individuals and community members.
• Manage the rota of staff, working with other managers to ensure all elements of the service are covered appropriately. Participate in management on-call duty/rota
• Support staff to improve service user outcomes through observed practice, providing timely values based feedback
• Working with the management team, maintain strong governance and monitoring systems, ensuring a consistent, high quality service and ensure professional standards are met and best practice is implemented
• To engage with people from the under-represented groups who have substance misuse problems and provide them with advice, screening and clinical interventions to address their substance misuse issues, and primary health care (including blood borne viruses)
• Take responsibility for co-ordinating publicity, promotion and dissemination of information about CGL Services to communities within an overall objective of encouraging uptake of treatment in services by the diverse/underrepresented community groups
• To provide recovery coaching using a broad range of psychosocial interventions.
• Produce relevant reports, action plans and developmental service frameworks in response to needs of the organisation and managerial requests.

About you: 

• Educated to degree level or equivalent experience
• Knowledge and experience of developing and leading health and social care services
• Ability to lead, inspire and develop a team
• Ability to develop positive working cultures and relationships, embedded in CGL values
• Experience of culture and change management, staff engagement, service improvement
• Experience of effective partnership working, relationship management, pathway and protocol development
• A clear understanding of issues relating to underrepresented groups in drug and alcohol services and ethnic minority groups
  and their engagement with Services
• Knowledge and experience of delivering services which evidence high performance and quality standards

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” pro rata

• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 

• Contributory pension scheme 

• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 

• A friendly and supportive team 

• Training, career development & progression opportunities 
• Generous Refer-a-Friend scheme

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you 

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (www.gov.uk)