Team Leader

At Change Grow Live, we are on a mission to make a positive impact in the lives of our Service Users. Our core values – 'Be open, be compassionate, and be bold' – guide our daily efforts to provide support, respect, and care within a safe and welcoming environment. We believe in treating each user as a unique individual, working collaboratively to find the right treatment and care options.

We are currently seeking an enthusiastic and dynamic Team Leader to join our Walsall team. As a Team Leader at Change Grow Live, you will be at the forefront of our service delivery. Your role is crucial in fostering a user-focused culture, motivating staff to provide innovative and continuously improving services, and offering leadership, support, and development to a diverse team.

Where: Walsall 

Full time Hours: 37.5 per week

Salary: £34,700.09 - £36,635.38 dependent on experience (based on full time hours, pro rata if part time hours)

Contract: 15 month fixed term contract 

Key Activities:

• Compassionate Support: Encourage and lead your team with a compassionate approach, ensuring that through attentive observation and practice, we enhance the experiences and outcomes for our service users. It’s about offering feedback that is not only prompt but also deeply rooted in our shared values, fostering a supportive and nurturing environment.
• Empowering Engagement: Guiding the team to promote hope, empowerment, choices, control and opportunities that
  assist service users reaching their full potential as individuals and community members.
• Collaborative Efforts: Working closely with the management team, it’s important to uphold robust governance and oversight mechanisms. This commitment ensures the delivery of services remains consistently excellent and that professional standards are not only met but exceeded, as best practices are actively put into place.
• Pathway Development: Seize the opportunity to inspire your staff with a blend of engaging face-to-face interactions and versatile eLearning options, tailored to elevate their competencies and drive excellence across the board. This is where visionary leadership meets transformative learning experiences.
• Accurate Documentation: Keep detailed records of your interactions with service users and professionals to ensure continuity and quality of care.

Person Specification:

What You Bring:

• Knowledge and experience of developing and leading health and social care services.
• Knowledge and experience of delivering services which evidence high performance and quality standards.
• Experience of culture and change management, staff engagement, service improvement.
• Experience of effective partnership working, relationship management, pathway and protocol development.
• Experience of culture and change management, staff engagement, service improvement.

To excel in this role:

You will be able to demonstrate:

• Ability to lead, inspire and develop a team.
• Expertise in developing positive working cultures and relationships, embedded in CGL values.
• Skills which demonstrate effective communication in a variety of formats to a broad audience.
• Confidence in working alone while following local risk management policies.
• Strong problem-solving skills, especially in tough situations.
• The Capability to apply reasoned non-judgemental analysis to the investigation of incidents (including the death of clients) and to produce high quality investigation reports.

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”. 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a Friend Scheme

If this resonates with you and you're eager to embark on a fulfilling journey with Change Grow Live, we'd be delighted to connect with you.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.