Locality Lead

Join Our Team and Make a Meaningful Impact on Lives.

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives.

Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

We have an exciting opportunity in our West Kent service to be a part of the senior management team in the role of Locality Manager. This is an exciting time to join the team with many new developments taking place, you will support the Services Manager and be an integral part of the implementation of the drug strategy and service delivery.

As part of the Senior Leadership Team (SLT) you will have full oversight of all new business, strengthening, developing, and integrating new and existing pathways.

You will work alongside SLT and operational team leaders to ensure the vision that was submitted within the specification is delivered in a timely manner. You will manage the operational work stream to ensure that service users and staff experience is managed and monitored within all stages of the project.

About the role:

• Manage commissioner expectations and always communicate effectively and clearly with stakeholders and key partners.
• Lead on the implementation, delivery model and transformation of new business which sits outside of core contracts.
• Build professional relationships and effective communication streams with employees, service users and stakeholders.
• Liaise with partners to create and review existing operational pathways in and out of the service.
• Provide line management, supervision, and leadership to achieve performance outcomes in line with service level and contractual arrangements.
• Manage financial and budgetary commitments alongside the services manager.
• Promote the service and continue to develop and increase referrals and access opportunities.

About you: 

• Promote the service and continue to develop and increase referrals and access opportunities.
• A solid understanding of managing contracts.
• Experience of working with individuals that experience multiple disadvantages.
• Experience of staff supervision.
• Ability to meeting demanding targets and deadlines within financial constraints.
• A solid understanding of how people experience change.

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, gym, childcare etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme and receive £250 in vouchers if candidate is successful.