Administrator

Believe in People?

So do we.

Change Grow Live are a charity dedicated to the belief that we can make a difference to lives of the people using our service, offering support and respect in a safe environment, treating each person as an individual and working with them to find the right treatment and care options.

We are looking to recruit an Administrator to become a valuable member of our administration team and work across the Wear Recovery Hubs.

Join Change Grow Live in our mission to make a meaningful impact in the lives of those using our services. We're dedicated to providing support and respect in a safe environment, where each individual is valued and empowered to reach their full potential. If you're ready to be part of a team that embodies our core values are ‘Be open, be compassionate and be bold’ then we have an exciting position for you.

Location: Sunderland

Hours: 37.5 per week (Full Time)

Full Time Salary: £23,497.50 - £23,685.20 dependent on experience (based on full time hours, pro rata if part time hours)

About the role: 

• Be the first point of contact within the service 
• Provide organisational, administrative, and clerical services to the team designed to contribute towards its aims and objectives 
• Ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary 
• Complete effective processing of correspondence/data entry as required. 
• Minute take at partnership and clinical meetings as required 
• Collate, monitor, and report data/information and statistics as required 
• Carry out photocopying as required 
• Ensure that all admin, record-keeping, calendars and communication within the project are maintained 

About you: 

• Knowledge of general office procedures 
• IT literacy including proficiency in word processing, Excel spreadsheets, Outlook and other MS applications 
• Good interpersonal skills and a willingness to work flexibly as part of a team 
• The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary 
• Confident and effective communication skills, both verbally and in writing and solid numeric skills 
• Excellent organisational and time management skills 
• Able to take responsibility for your own personal development, identifying personal training needs and participating in regular supervision and appraisal 
• Be flexible to work across operational sites as required 
• Minute taking experience would be an advantage 

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service 
• Flexible working arrangements 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 

 Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (www.gov.uk)

Join us at Change Grow Live, where together, we'll create a supportive and inclusive environment where everyone can thrive and make a difference.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.