Service User Engagement Recovery Coordinator

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

We have an exciting opportunity for a Service User Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.  

No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. 

Where: Brighton

Part Time Hours: 30 hours per week

Full Time Salary: £27,449.53 - £31,529.41 (pro rata for part time hours)

Contract Type: Fixed Term until 31st March 2024

About the role: 

• Supporting service users from point of entry into the service and through their treatment/recovery journey 
• Providing screening, assessment, and recovery planning and onward referral 

• Reducing drug and alcohol related harm to service users and the wider community 
• Promoting carer, service user and community involvement 
• Providing advocacy for access to partnership services 
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination 

About you: 

• Have a strong understanding of substance misuse issues and experience of working within a similar field 
• Be an excellent communicator, both verbal and written with good IT skills 
• Proactive and able to work on own initiative with excellent time management and prioritising skills 

• Have a good working knowledge of mental health interventions, services, and good practice 
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders 
• Ability to manage change successfully in a way that prioritises the needs of service users 
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards 
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others 

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 

• Contributory pension scheme 
• Several benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme and receive very generous vouchers if candidate is successful.  

Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications 

If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you.

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (www.gov.uk)